At a Glance
- Tasks: Lead service design and strategy to create impactful transport solutions.
- Company: Transport for London, a key player in urban mobility.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on cost-effective outcomes.
- Why this job: Shape the future of transport while working with innovative technologies.
- Qualifications: Experience in ITIL, SAP, and strong stakeholder management skills.
The predicted salary is between 60000 - 68231 £ per year.
Transport for London is seeking a Service Strategy and Design Lead to develop service requirements, model services, and design SLAs across projects.
You will support design and transition processes, ensuring alignment with T&D strategy and emerging technologies to drive cost-effective outcomes.
The role offers hybrid working with a 50% office/home split over a 4-week period, and requires ITIL knowledge, SAP experience, and strong stakeholder management across large teams.
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Strategic Service Design Lead – Hybrid employer: Future of London
Transport for London (TfL) is an exceptional employer, offering a dynamic work environment that fosters innovation and inclusivity. With a strong commitment to employee growth, TfL provides opportunities for professional development while ensuring a healthy work-life balance through hybrid working arrangements. Employees enjoy generous benefits, including free travel on the TfL network, a final salary pension scheme, and a focus on equality, diversity, and inclusion, making it a rewarding place to build a meaningful career in the heart of London.
