Transport for London is seeking a Service Reporting Manager to lead the Service Reporting Analysts within Technology Products and Operations. You will provide strategic oversight of service performance reporting, governance and analytics to support decision‑making.
Acting as a partner to senior management, you will develop reporting capabilities, ensure data quality and drive continuous improvement across the service towers, with a focus on accountability and data-driven insights.
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Service Performance & Analytics Manager employer: Future of London
Transport for London (TfL) is an exceptional employer, offering a dynamic work environment that fosters innovation and inclusivity. With a strong commitment to employee growth, TfL provides opportunities for professional development while ensuring a healthy work-life balance through hybrid working arrangements. Employees enjoy generous benefits, including free travel on the TfL network, a final salary pension scheme, and a focus on equality, diversity, and inclusion, making it a rewarding place to build a meaningful career in the heart of London.
