Senior Support Technician (P2N1)

Senior Support Technician (P2N1)

Full-Time 31500 - 38500 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Assist in managing maintenance and repairs for high voltage cables.
  • Company: Join the iconic Transport for London team.
  • Benefits: Enjoy a competitive salary, free travel, and 29 days annual leave.
  • Other info: Embrace a diverse workplace with excellent growth opportunities.
  • Why this job: Make a real impact on London's transport infrastructure while developing your career.
  • Qualifications: 3 years experience in HV/LV cables maintenance and basic electrical knowledge required.

The predicted salary is between 31500 - 38500 £ per year.

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Location

Tufnell Park, London Underground Ltd

Company

  • Tf L, GLA or OPDC
  • Welcome to Transport for London Careers

Take a look at job opportunities with us and you may be surprised at what you discover: a rich heritage, a commercial outlook, an iconic brand, a unique public service.

It all adds up to make Transport for London a great place to develop your career.

Here you can start your journey!

Key Information

Salary

£69,609 salary rising to £71,451 (P2N2) when qualified after (6-12 months).

Grade

P2N1

Contract type

LU Permanent

Location

Tufnell Park Depot, North London.

Shifts

Monday to Friday Night 2300-0600 - occasional days may be required.

Application Closing Date: Monday 24th August 26 @ 23:59

All offers of employment are subject to satisfactory right‑to‑work checks.

Candidates must be able to demonstrate their right to work in the UK.

At the present time Tf L is unable to offer visa sponsorship for this role.

Job Purpose

This role is responsible for reporting to a Team Leader/3rd Engineer and assisting cable jointers/ senior staff in managing business delivery and front-line support to manage routine maintenance and repairs for 640km of 22k V HV Cables, 1050km of 11k V HV Cables & 1360km of Pilot Cables.

This role is also responsible for assisting the Development engineer in delivering internal HV, Pilot & fibre cable replacement projects.

The role holder will require technical knowledge of Power & Electrical HV Cables assets in an operational orientated area.

  • Accountabilities
  • Required to be competent to be able to assemble the correct tools, equipment and materials for the associated works.
  • Required to be able to assist cable jointers in preparing cables ready for cable jointing activities.
  • Required to assist and direct Support Technicians & apprentices.
  • Required to assist with cable route, tunnel, and invert inspections.
  • Required to assist with loading/off-loading vans and the start and finish of shifts and to account for all tools and materials.
  • Competent in checking tools, equipment and materials to ensure they are fit for purpose and calibrated where required.
  • Responsible for the co-ordination of internal operatives and working teams.
  • Responsible for the co-ordination of Subcontract labour were hired in to aid with project works.
  • Deal promptly and effectively with problems within his/her control.
  • Report to others, deviations which cannot be solved.
  • Follow the correct process/operations for the allocated task. Establish and maintain communication with the relevant persons.
  • Take action to rectify the defective asset.
  • Support testing using correctly accessed equipment and methods.
  • Complete documentation written and electronic in accordance with company procedures. Ensure the site is secure at the end of each shift.
  • Carry out all duties commensurate to the role.
  • Manage a “zero tolerance” approach to safety incidents and responsible for Health and Safety both in Department and on working sites, and for implementing Quality Assurance and Safety Management Systems.

Is to ensure compliance with LUL and legislative requirements including Health and Safety at work Act, Offices, Shops and Railway Premises Act, COSHH, Noise at Work, Electricity at Work, etc.

  • Inspect and accept works carried out by sub-contractors. Investigate, report and make recommendations on
  • ncidents and accidents relating to the department.

To be responsible for taking immediate action to prevent a recurrence and the implementation of recommendations resulting from formal enquires.

  • To act as Site Person in Charge as required for both P&E Power Distribution & 3rd party works, to achieve P&E Power Distribution representation.
  • To adhere to all of LU and P&E Power Distribution’s Health & Safety Policies and Procedures.

To ensure all documentation associated with tasks is completed to a defined satisfactory standard.

  • The job holder is required to drive company vehicles, clean them and carry out vehicle checks as required.
  • Health & Safety
  • The job holder must be committed to LUL’s General Safety Policy statement and the Company’s safety programme and be aware of his/her contribution to the programme, including the requirement to monitor safety. he jobholder must be familiar with the safety legislation that is relevant to his/her post and comply with the necessary statutory requirements.

These will include the Health & Safety at Work Act, Fire Precautions Act 1971 Health & Safety associated regulations.

  • Ensure high standards of personal safety performance are maintained and achieved by self and staff.
  • Undertake Pre - Work Risk assessments, performance and compliance with the systems established to assist in maintaining high safety standards.
  • Investigate hazards and complete associated reports,
  • Participate in toolbox talks
  • Ensure safety remains paramount during any activity
  • Attain all required P&E Power Distribution and LU licenses and permits for the execution of duties
  • Maintain validity of Licenses passes and permits.
  • Knowledge, Skills, Qualifications & Experience
  • A minimum of 3 years’ experience in HV/LV Cables maintenance and installation. (Essential)
  • Basic Electrical knowledge. (Essential)
  • Knowledge of DC (Traction and Non-Traction) and LV & HV AC power systems. (Essential)
  • Knowledge of Health and Safety at Work Act and associated legislation. (Essential)
  • Knowledge of Safe Track Access/Protection. (Essential)
  • Experienced in supervising/ organizing internal operatives & working teams. (Essential)
  • Experienced in Co-ordinating external Subcontractors and or labour for internal project delivery.
  • Good interpersonal, numerical and written skills.
  • Knowledge of the company’s core IT Systems.
  • Analytical approach to problem solving and a systematic approach to the planning and carrying out of asks.
  • Full clean UK Driving Licence (Essential)
  • Experience of working within confined spaces and the use of confined spaces equipment.
  • Sentinel Card or Equivalent (Essential)
  • Application Process
  • Equality, diversity and inclusion

We are committed to equality, diversity and inclusion and aim to reflect on the diverse communities we serve.

We believe that a diverse workforce enables us to deliver better services and outcomes.

Our goal is to make our recruitment as inclusive as possible.

As a Disability Confident Leader, we actively encourage applications from disabled people.

As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience have been met.

In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meets the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently, and proportionately in line with our Disability Confident commitments.

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

  • Final salary pension scheme
  • Free travel for you on the Tf L network
  • Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
  • 29 days annual leave plus public and bank holidays
  • Tf L is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
  • Tax-efficient cycle-to-work programme
  • Retail, health, leisure and travel offers
  • Discounted Eurostar travel
  • Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit.

Our Vetting Charter (https://tfl. gov. uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services.

We simply ask that the information you provide is honest and accurate so we can progress your application smoothly.

If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.

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Senior Support Technician (P2N1) employer: Future of London

Transport for London (TfL) is an exceptional employer, offering a dynamic work environment that fosters innovation and inclusivity. With a strong commitment to employee growth, TfL provides opportunities for professional development while ensuring a healthy work-life balance through hybrid working arrangements. Employees enjoy generous benefits, including free travel on the TfL network, a final salary pension scheme, and a focus on equality, diversity, and inclusion, making it a rewarding place to build a meaningful career in the heart of London.

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Contact Details:

Future of London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Support Technician (P2N1)

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Senior Support Technician (P2N1) role you’re after at Future of London.

Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Future of London a taste of what you can bring to the table!

Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Future of London.

Apply Through Company Websites

When you spot a role like Senior Support Technician (P2N1) at Future of London, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Senior Support Technician (P2N1)

HV/LV Cables maintenance and installation
Basic Electrical knowledge
Knowledge of DC and LV & HV AC power systems
Health and Safety at Work Act compliance
Safe Track Access/Protection knowledge
Supervising and organising internal operatives
Coordinating external subcontractors

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Senior Support Technician (P2N1), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Future of London a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Future of London specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Future of London

Brush Up on Core Engineering Principles

Before heading into the interview with Future of London, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Future of London want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.