At a Glance
- Tasks: Manage service life cycles and provide top-notch support for tech tools and services.
- Company: Join Transport for London, a leader in innovative public transport solutions.
- Benefits: Enjoy a hybrid working model, competitive salary, and opportunities for growth.
- Other info: Dynamic role with a focus on continuous improvement and collaboration.
- Why this job: Make a real difference in public transport while enhancing your tech skills.
- Qualifications: Experience in service management and strong communication skills are essential.
The predicted salary is between 56700 - 69300 £ per year.
Transport for London is seeking a Senior Service Analyst to manage service life cycles and provide Level 2/3 support across technology tools and services.
You will ensure availability, security, and performance, communicating processes to stakeholders in a customer-focused way.
The role emphasizes incident management, supplier coordination, and continuous improvement within a multi-site environment, with a hybrid working pattern supporting office and home time.
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Senior SAP HR Lead – Hybrid IT Service Delivery employer: Future of London
Transport for London (TfL) is an exceptional employer, offering a dynamic work environment that fosters innovation and inclusivity. With a strong commitment to employee growth, TfL provides opportunities for professional development while ensuring a healthy work-life balance through hybrid working arrangements. Employees enjoy generous benefits, including free travel on the TfL network, a final salary pension scheme, and a focus on equality, diversity, and inclusion, making it a rewarding place to build a meaningful career in the heart of London.
