Senior Application Engineer -IBM Maximo

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Location

North Greenwich, London

Advert closes

Wednesday 19th August 2026 at 23.59

About Us

The Centre of Excellence (Co E) Asset Management Team is Tf L’s dedicated IBM Maximo capability, bringing together more than 35 highly skilled Maximo professionals including Solution Architects, Technical Leads, Developers, Business Analysts, Test Engineers, Integration Specialists and Application Support Engineers.

Together, we deliver enterprise-scale project development, continuous improvement and operational support for IBM Maximo across London Underground, London Overground, Surface Transport and the Elizabeth Line, supporting over 5,000 Maximo users across the organisation.

With several major transformation programmes underway and more planned, there’s never been a better time to join the team.

Why Join Us?

This is more than a development role.

You’ll work closely with stakeholders across Tf L, as part of a close-knit team with significant long-term investment in IBM Maximo and the Maximo Application Suite, to deliver solutions that support the maintenance and management of London’s critical transport assets.

You’ll have the opportunity to work on

• One of the UK’s largest IBM Maximo estates.
• A substantial and continually growing backlog of enhancements and new capabilities.
• Strategic programmes introducing additional Tf L services onto the Maximo platform.
• The migration of Tf L’s entire IBM Maximo estate to IBM Maximo Application Suite (MAS 9) over the coming years.
• The implementation and expansion of IBM Maximo Mobile.
• Future adoption of MAS technologies, including AI-powered capabilities, predictive maintenance, asset performance management and advanced analytics.
• Enterprise integrations with modern technologies and cloud platforms.
• Regular Agile releases delivering meaningful improvements to thousands of users.
• This roadmap spans many years and includes some of the most significant IBM Maximo programmes in the UK.
• What You’ll Be Doing

You’ll

• Design, develop and support enterprise IBM Maximo solutions.
• Deliver high-quality enhancements through Maximo configuration, automation scripting and Java development.
• Develop innovative solutions that maximise out-of-the-box functionality while delivering business value.
• Work collaboratively with Business Analysts, Product Owners and stakeholders to translate business requirements into technical solutions.
• Develop and support integrations using the Maximo Integration Framework and REST APIs.
• Participate in technical design, peer reviews and solution governance.
• Support production releases and ensure the stability, resilience and performance of critical applications.
• Mentor colleagues and contribute to the wider Maximo community within Tf L.
• Help shape the future technical direction of IBM Maximo across the organisation.
• What We’re Looking For

We’re looking for someone who thrives in a collaborative Agile environment and is motivated by solving challenging business problems.

Experience with MAS 9, Maximo Mobile, Open Shift, Red Hat technologies or cloud-native platforms would be advantageous, but we equally value a desire to learn and grow.

Why You’ll Love Working Here

At Tf L, you’ll work on technology that genuinely matters.

Every enhancement, integration and improvement you deliver helps keep one of the world’s most iconic transport networks running.

In return, you’ll benefit from

• A collaborative and supportive team culture that values innovation and knowledge sharing.
• Opportunities to work with the latest IBM Maximo and MAS technologies.
• Long-term strategic programmes providing exciting technical challenges for years to come.
• Continuous professional development and technical learning.
• The chance to make a real impact on services used by millions of Londoners and visitors every day.
• Key Accountabilities
• Responsible for executing support activities to enable fault resolution within the agreed SLAs, ensuring the restoration of services within the team’s portfolio.
• Responsible for developing and delivering recommendations to resolve critical defects and manage the wider implications of system faults, ensuring the restoration and improvement of the service.
• Assisting in recommending service and process improvements to ensure effective handling and correction of defects in Tf L's environments.
• Accountable for resolving incidents and fulfilling Service Requests within SLA targets assigned to you, or ensuring they are moved to the correct resolver team.
• Advancing service incidents to a higher severity when appropriate, to ensure the ongoing security and safety of Tf L’s business operations and delivery of service within SLAs.
• Responsible for technical knowledge management, peer-to-peer training and knowledge handover to Application Engineers.
• Accountable for assisting projects and other technical teams to deliver new services or update existing services within their portfolio.
• Supporting deployment, configuration, release and maintenance activities across Maximo, Maximo Application Suite and associated integration platforms.
• Working with technical teams to support automation, CI/CD pipelines, source control and environment management practices.

Skills

• Excellent oral and written communication skills at both business and technical levels.
• Highly skilled at solving and communicating complex problems.
• Able to communicate clearly and adapt your communication style to meet the needs of the audience.
• Relevant business application technical support skills are essential.
• Strong analytical, troubleshooting and problem-solving skills across Maximo, integrations, infrastructure and database layers.
• Ability to work with development, infrastructure, testing, cyber security, service management and business teams to deliver reliable application services.
• Ability to support modern Dev Ops ways of working, including source control, automated deployment, release management and continuous improvement.
• Knowledge
• Extensive experience in Application Support environments, with knowledge of ITIL V3 Service Management and enterprise-wide IT services.
• Good understanding of Maximo Application Suite architecture, including Red Hat Open Shift, Kubernetes, containers, operators, pods, routes, persistent storage, certificates and environment configuration.
• Strong knowledge of Red Hat Linux, Web Sphere, Web Sphere Liberty and Oracle/SQL database administration and troubleshooting.
• Good knowledge of Maximo Integration Framework MIF, Object Structures, Enterprise Services, Publish Channels, End Points, Cron Tasks and integration troubleshooting.
• Good knowledge of Maximo configuration tools, including Application Designer, Workflow Designer, Automation Scripts, Escalations, Security Groups, Start Centers and system configuration.
• Working knowledge of MAS Mobile / Maximo Mobile configuration, mobile data sync, REST APIs, device troubleshooting and field user support.
• Working knowledge of CI/CD and Dev Ops practices, including Jenkins, Git, Git Hub or equivalent source control, deployment automation and release management tools.
• Good knowledge of Enterprise Resource Planning, Asset Management Systems, agile project management and solutions development methodologies.

Experience

• Proven experience working in complex multisite environments supporting business applications and real-time implementation systems.
• Strong track record in support or operations environments, including incident, issue and SLA management.
• Minimum of 3 years’ support and/or implementation experience with Maximo Asset Management and associated systems.
• Experience with Maximo 7.6, MIF, Application Designer, Workflow Designer, Automation Scripts, JVM and Web Sphere configuration and troubleshooting.
• Experience supporting or implementing Maximo Application Suite, preferably MAS 8 or MAS 9, including Maximo Manage and MAS Mobile / Maximo Mobile.
• Experience supporting Maximo or MAS on Red Hat Open Shift, Kubernetes or containerised platforms would be highly desirable.
• Experience with Red Hat Linux support, including log analysis, service troubleshooting, file system checks, connectivity testing and environment configuration.
• Experience with Oracle and/or SQL databases, including SQL queries, data validation, application troubleshooting and performance investigation.
• Experience with Java-based enterprise applications, REST APIs, integrations, middleware and message-based interfaces.
• Experience using Git, Jenkins or similar CI/CD tools for controlled deployments, configuration changes, code promotion and release activities.
• Experience supporting application upgrades, patching, environment refreshes, testing, deployment planning and production releases.
• Relevant Maximo experience in a transportation environment is desirable.

Excellent Benefits include

• Final salary pension scheme
• Free travel for you on the Tf L network Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• Tf L is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers

• Discounted Eurostar travel and much more!

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve.

We believe that a diverse workforce enables us to deliver better services and outcomes.

Our goal is to make our recruitment as inclusive as possible.

As a Disability Confident Leader, we actively encourage applications from disabled people.

Aspart of the Disability Confident scheme, we aim tooffer an assessmentorinterviewtocandidates who apply via the scheme where the minimumessentialcriteria for skills, knowledge and experiencehasbeen met.

In some circumstances, it may not be practical to offer an interview or assessment to every candidate whoapplies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistentlyand proportionately in line with our Disability Confident commitments.

Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We'll see what we can do.

We understand a confidence gap can get in the way of meeting spectacular candidates.

So please don’t hesitate to apply if you think you have what it takes even if you feel you don’t meet all the criteria.

We’d love to hear from you.

At Transport for London, safety, trust and fairness sit at the heart of how we recruit.

Our Vetting Charter (https://tfl. gov. uk/corporate/careers/our-vetting-process ) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services.

We simply ask that the information you provide is honest and accurate so we can progress your application smoothly.

If something doesn’t match or can’t be verified, we may not be able to move forward with your application but we’ll always treat you with transparency, respect and clear communication throughout.

Additional Information

If you are shortlisted you may be invited to take part in a Video interview.

We endeavour to give candidates as much notice as possible however some interviews/ assessments will be organised at short notice and will require a degree of flexibility.

We reserve the right to close the application window early if we receive a high volume of suitable applications.

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