Job Title: Quality Assurance Engineer
Grade: MMG0
Location: Various TfL Site Locations
Overview of project/role
As a Quality Assurance Engineer, you will provide evidence to the Head of Fleet that First Line Assurance activities (including Safety Critical Parts and Items) within Asset Operations Fleet comply with LUL Cat 1 Safety Critical Engineering Standard S2180 and the documented Train Maintenance Regime. The ideal candidate will ensure that the specified levels of safety, quality, reliability and cost are consistently achieved and driven down by suppliers of Rolling Stock spares, overhaul and repair services. You will structure, conduct, monitor and report on Routine Condition Audits (RCA’s) for Rolling Stock as a mandatory requirement of LUL Operators Safety Certification, under ROGS to ensure that local business risks are understood, addressed and comply with LUL standard S2180.
Key Accountabilities
- Provide documented evidence of Assurance to the Relevant Project Manager and subsequently Head of Fleet that all internal/external suppliers and maintenance processes comply with safety critical rolling stock engineering standard S2180
- Evaluate potential new suppliers & provide expert advice from the quality assurance point of view and coach/develop them to meet required standards whilst supporting the TfL procurement process through the PQQ, ITT and contract award stages and then onto contract implementation.
- Ensuring that suppliers are delivering in line with the specification as stated within TfL Contracts by means of developing, reviewing and approving suppliers Quality Plans, Inspection & Test Plans, PFMEAS.
- Provide Quality Assurance advice and guidance to Operations, Commercial and Procurement for Fleet Project programs and renewals to ensure the company complies with Quality and National standards.
- Co‑ordinate and undertake audits of Fleet local departmental management & maintenance processes to ensure employees are working in accordance with stated requirements.
- Identifying and implementing improvements to the supply chain and internal processes to drive down the cost of warranty claims to the business.
- Conduct FAI's, PFMEAs, process Inspections to ensure all items are correct at the point of use and to drive down nil stocks and costs to the business.
- Structure, conduct, monitor and report on Routine Condition Audits (RCA’s) to ensure that local business risks are understood and where necessary improved to reduce maintenance costs. Ensure warranty claim management through internal/external suppliers is adequately maintained to ensure the costs of warranty is reduced driving reliability improvements.
- Support Fleet & Central Engineering on investigations and drive process improvements to implement best practice and drive continuous improvement in the area of quality assurance.
Skills
- Proven ability to communicate (both verbally and written) with people at all levels, including both external and internal stakeholders, in a positive and consistent manner. (Essential)
- Ability to present information in a clear and simple manner to get “buy in” at different levels within internal and external organisations. (Essential)
- Self‑motivated and able to get work done with minimal supervision. (Essential)
- Numerate and able to analyse complex data and formulate appropriate plans for improvement. (Essential)
- Proficient in the use of IT applications. eg. MS Office, Excel. (Essential)
- Demonstrated ability to apply commercial awareness to complex business problems.
- Due to the nature of the work the post holder will be good but diplomatic judgment, great resolve and unquestionable integrity. (Essential)
Knowledge
- Knowledge of LULs Operators Safety Certification, under ROGS (Railway and Other Guided Systems) Railway Group Standards and comply to safety legislation which includes the Health & Safety at Work Act, Fire Precautions Act 1971 and associated regulations. (Essential)
- Holds or must be able to attain an IRCA registered ISO :9001 Lead Auditor certification. (Essential)
- Knowledge of quality assurance techniques and improvements for the control of Safety Critical parts and items within a railway or manufacturing environment.
- Knowledge of supplier quality development and auditing. (Essential)
- Holds Routine Condition Audit Accreditation or has the ability to acquire.
- Have a railway/automotive/process/manufacturing engineering background, qualified to at least Btec HNC level (Mechanical and/or Electrical) with suitable relevant experience in quality assurance. Practical experience with quality assurance and problem solving tools, e.g. G8D, Pareto, statistical analysis, PFMEA.
Experience
- Experienced in quality assurance techniques and improvements within a railway or manufacturing environment. (Essential)
- Ability to review and interpret British and International standards in order to provide guidance internally and externally to ensure their compliance.
- Experience in supplier quality development and auditing.
- Experience with using quality assurance and problem solving tools, e.g. G8D, Pareto, statistical analysis, PFMEA.
- Must be business focused with commitment to continuous improvement, performance, reliability and financial efficiency.
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.
Benefits
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28‑day flexi ticket
- 29 days annual leave plus public and bank holidays
- TfL is committed to work–life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme (optional)
- Tax‑efficient cycle‑to‑work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
