At a Glance
- Tasks: Support the Information Governance team and manage key Archive user relationships.
- Company: Future of London, a forward-thinking organisation focused on growth and progression.
- Benefits: Flexible hybrid work, part-time hours, and a healthy work-life balance.
- Other info: Great opportunity for career growth and professional development.
- Why this job: Join a dynamic team and make a real impact in archive management.
- Qualifications: Strong communication skills and experience in account management or customer service.
The predicted salary is between 15000 - 20000 £ per year.
Future of London is seeking a proactive Assistant Archivist to join their Information Governance team on a part-time basis (3 days a week). This role offers a flexible, hybrid work environment, allowing you to maintain a healthy work-life balance while managing key Archive user relationships.
The successful candidate will ensure excellent service delivery, support project success, and engage effectively with stakeholders. You will bring strong communication skills, attention to detail, and experience in account management or customer service.
Part-Time Assistant Archivist — Hybrid, Growth & Progression employer: Future of London
Future of London is an exceptional employer that values flexibility and work-life balance, making it an ideal place for those seeking meaningful part-time roles. With a strong focus on employee growth and progression, the company fosters a collaborative work culture where your contributions are recognised and rewarded. Join us in a hybrid environment that not only supports your professional development but also encourages you to engage with diverse stakeholders in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Assistant Archivist — Hybrid, Growth & Progression
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Future of London and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Future of London and let us see your personality shine through!
We think you need these skills to ace Part-Time Assistant Archivist — Hybrid, Growth & Progression
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Future of London.
Get Familiar with Our Brand:Before applying, take some time to learn about Future of London and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Future of London
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Future of London.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Future of London will surely appreciate.
