SHE Business Partner in London

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Key Information:

• Contract type: Permanent
• Reference: 4777
• Team: SHE TfL Operations Rail
• Directorate: Safety, Health and Environment

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time, TfL is unable to offer visa sponsorship for this role.

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Overview of project/role:

Transport for London (TfL) plays a vital role in delivering the Mayor’s ambitious programme for a more universal, affordable, accessible and safe transport network for all of London. By 2041, we aim to make 80 per cent of all journeys by foot, cycle or public transport. To do this we need to prioritise health and the quality of people’s experience in everything we do.

The pan‑TfL Safety, Health and Environment (SHE) Directorate is committed to improving our safety performance, as well as the health and wellbeing of our staff and corporate environmental performance.

Job Overview:

We have an exciting opportunity for a passionate and driven Safety, Health & Environment (SHE) Business Partner to join our team at Transport for London. In this impactful role, you’ll act as a trusted partner and critical friend to key business areas and our supply chain partners. You’ll provide expert guidance, support and challenge on all SHE matters—helping to ensure we continuously raise the bar beyond legislative and business requirements.

This is a role where you can truly make a difference. You’ll champion innovation, influence positive change, and play a key part in reducing risk and harm for our customers, colleagues and everyone who interacts with our network.

We’re looking for an experienced SHE professional who is enthusiastic about driving a culture of continuous improvement, collaboration and safety excellence. You’ll bring energy, credibility and a genuine passion for making things better working closely with colleagues, stakeholders and partners to embed best practices and deliver real results.

This role sits within our SHE TfL Operations Rail team, supporting London Underground Customer Operations, offering a unique opportunity to be at the heart of one of the most iconic transport systems in the world.

Key Accountabilities:

• Understand SHE performance trends and use them to drive improvement actions and business decision-making and improve business understanding of SHE responsibilities.
• Provide technical advice, best practice sharing and support in incident investigation and learning to the business.
• Coach the business to understand their SHE accountabilities and challenge to improve their performance and ensure regulatory compliance.
• Working with relevant internal and external stakeholders, use assurance outputs, risk assessment and incident investigation findings to identify and deliver SHE improvements that reduce risk and contribute to the delivery of TfL’s SHE Vision.
• Understand business specific SHE risk data and prioritise action in areas of highest risk.
• Understand and reflect business area requirements back into the SHE function so they can be factored into the development of the SHE strategy and vision.

Key Interfaces:

• Heads of, Senior Managers and their teams operating London Underground Customer Operations
• Representatives of Regulators (ORR, LFB, RAIB) and key stakeholders
• Local Trade Union health and safety representatives

Skills, Knowledge & Experience:

Skills:

• The ability to develop credibility, coach and influence stakeholders (Essential)
• Skills in managing risk management and assurance programmes
• Ability to understand performance data and trends and explain the underlying meaning to the business (Essential)
• Collaboration skills, including working across organisational boundaries (Essential)
• Ability to initiate and effect business and behaviour change design
• Ability to work in a highly pressurised environment to very tight time constraints and to a high standard
• Excellent written, verbal and presentation skills, with a proven ability to write strategic and analytical reports (Essential)
• Ability to work at pace and make things happen
• Ability to prioritise workload, make decisions about SHE compliance in a dynamic environment (Essential)

Knowledge:

• Safety, Health & Environment Advisor / Manager level knowledge of relevant legislation and its application (Essential)
• Understanding of safety & health culture and drivers for change and improvement in culture across organisations
• Relevant detailed knowledge of the principles and application of SHE management (Essential)
• Understanding of the Mayor's Transport Strategy and TfL's business priorities
• Membership of relevant professional body e.g. IOSH, IEMA (Desirable)
• Related degree or equivalent qualification (Desirable)

Experience:

• Experience of working in a SHE-conscious environment (Essential)
• Experience in operating at a senior level and influencing senior manager discussions around the shape of the business.
• Experience of role‑modelling safety behaviours

Application Process:

Please apply using your CV. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV. PDF format preferred and do not include any photographs or images.

Interview Date: Interviews are expected to take place w/c 20th July (exact dates tbc).

Vetting Process:

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.

Equality, diversity and inclusion:

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.

Benefits:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax‑efficient cycle‑to‑work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

We may close this advert early if we receive a high volume of suitable applications.