Senior Test Analyst in London

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Key Information:

• Contract type: Permanent
• Reference: 5541
• Team: Testing
• Directorate: TfL Corporate

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time, TfL is unable to offer visa sponsorship for this role.

About the Role:

Are you passionate about ensuring software quality in high-impact systems? Join us as a Senior Test Analyst at TfL, where you will play a pivotal role in shaping the future of London's transport technology. This role is perfect for someone with a keen eye for detail and a commitment to excellence, who thrives in dynamic, Agile environments.

As a Senior Test Analyst, you will be responsible for implementing defined Test Strategies throughout the development lifecycle of our Revenue, Online, and corporate systems. As part of our Technology Development team, you will be the go‑to expert, ensuring that all software meets TfL's high standards. You'll drive the quality of software that millions of Londoners depend on every day, ensuring it is tested to the appropriate level under the guidance of the senior test member.

Key Accountabilities:

• Work as part of our Technology Development team and stakeholders to ensure all software is tested to the right level under the guidance of the senior test member using best Agile practices.
• Design and execute detailed test cases (manual, automation or non-functional test cases), whilst ensuring traceability between testing implementation and project requirements or acceptance criteria.
• Develop robust test automation frameworks in C# or Typescript using industry standard tools such as Playwright, Gherkin (such as Cucumber or Reqnroll), Selenium Webdriver and Postman Enterprise.
• Prioritize automated testing methods to enhance efficiency, reducing reliance on manual testing where possible.
• Ensure that all application & technology testing is carried out in accordance with testing standards defined in the strategy.
• Efficiently identify, validate, and report defects and issues, ensuring timely communication of test status, risks, and issues using the agreed test reporting standards.
• Create, validate and report defects in accordance with the defect life cycle documented in the Test Strategy.
• Analyse Non-Functional requirements and liaise with Architects and provide inputs to the Non-functional test strategy.
• Work closely with third-party vendors to ensure their deliverables meet TfL’s stringent quality standards.

Skills, Knowledge & Experience:

Skills:

• Analytical Prowess: Exceptional analytical and problem-solving abilities with meticulous attention to detail.
• Communication: Strong verbal and written communication skills, with the ability to convey complex information to diverse teams and stakeholders.
• Technical Proficiency: Experience with automation tools like Playwright, Selenium WebDriver, Postman Enterprise, Appium, Accessibility testing tools and performance testing tools such as JMeter etc.
• Programming Knowledge: Highly proficient in programming languages, particularly C# and Typescript.
• Continuous Integration: Solid understanding of continuous integration and continuous delivery processes.
• Results Focus: Ability to analyse complex systems, spot trends, draw conclusions, and produce specifications and decisions to produce positive outcomes.

Knowledge:

• Expert in system testing and quality assurance techniques.
• Expert in systems testing technologies and methodologies such as Agile.
• Expert knowledge of testing types and practices.
• Broad knowledge and understanding of testing tools and techniques.
• Broad knowledge and understanding of Test Automation.
• Knowledge of Performance testing is desirable.
• Broad knowledge and understanding of software architecture for web sites, back office transactional systems and Mobile Apps.
• Knowledge of Cloud Systems and Infrastructure such as Azure, AWS.
• Knowledge of testing APIs using tools such as Postman Enterprise, Swagger.
• Knowledge of Accessibility Testing and tools such as Axe, Accessibility Insights.
• Degree in relevant subject area or systems testing certification is desirable.

Experience:

• Proven track record of collaborating with software development teams in multi-vendor environments to incrementally deliver systems that are tested efficiently and of high quality.
• Extensive experience of conducting testing of complex systems within tight time and budget constraints.
• Extensive experience of producing appropriate test documentation for functional and non-functional testing, such as Test Completion reports, that match customer expectation and that can be used by systems development teams in the production of high-quality software.
• Comprehensive experience across the full systems development life cycle in an Agile setting.
• Expansive experience in Automation and/or Performance testing.
• Broad experience in devising artefacts for Testing and Defect management.
• Experience in utilising test tools such as Azure DevOps, Jira.

Equality, diversity and inclusion Benefits:

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.

Vetting Process:

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.