Recruitment Consultant in London

Location: Endeavour Square / Hybrid, TfL Corporate

Company: TfL, GLA or OPDC

Role: Recruitment Consultant

Salary: Circa £40,000 depending on skills, knowledge and experience

Band: 2

Position type: 10 months fixed‑term contract (FTC)

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4‑week period. Hybrid working arrangements can evolve subject to business requirements.

Job Purpose

This role is responsible for applying expertise to the full recruitment lifecycle from consulting, sourcing, attracting, selecting and offering the right candidates, at the right time, across multiple professions and disciplines. This role is underpinned by delivering an exceptional level of customer service to all stakeholders. They will also act as an ambassador for TfL with third party suppliers whilst managing their effectiveness and monitoring value for money.

This role plays a key role in embedding process designs by uploading and promoting adherence and compliance and driving continuous improvement initiatives.

Key Accountabilities

• Deliver a cost effective, customer focused, and advisory recruitment service acting as subject matter expert to consult, recommend and agree suitable sourcing strategies and process.
• Proactively partnering with internal stakeholders, that include senior leaders, Skills and Employment, Diversity and Inclusion, HR and Organisational Development and Leadership and the wider Business Resource teams, to ensure a connection to recruitment.
• Establish collaborative working relationships with relevant industry contacts, third party suppliers, associated memberships, educational bodies and communities as required to build a diverse source of talent to fill medium to long term needs.
• Manage multiple campaign workload prioritising against business demand and mitigation of risk.
• Ensure delivery is within the required framework and service levels defined by TfL HR policies and strategy, measured against key performance indicators and expected industry standards.
• Advise and identify role‑appropriate assessment tools.
• Utilise management information/ data and own knowledge to provide advice on the right campaign choice to meet business needs.
• Design, create, select and deliver a range of multi‑channel attraction methodologies including internal / external events that ensure effectiveness and fairness of selection techniques and recruitment programmes whilst ensuring cost effective sourcing of quality and relevant candidates.
• Use specialist knowledge to build pipelines for hard to fill/scarce roles.
• Ensure campaigns include diversity and inclusion initiatives to attract a diverse and quality pool of candidates in partnership with the Diversity, Inclusion and Talent team and relevant business area.
• Actively seek to build their personal and professional brand by engaging on platforms such as LinkedIn.
• Ensure all internal and external interviewers and assessors are competent, prepared and fully trained, are aware of TfL diversity and equality practices and what they are accountable for as part of the recruitment process.
• Support and help deliver improvement activities and activities to operationalise recruitment strategy across the Recruitment.
• Manage third party suppliers ensuring the quality of service is in line with contractual obligations.
• Be actively engaged in talent and succession planning for business critical roles understanding both internal and external talent pipelines.
• Take responsibility for delivering against required cultural attributes across the team including focus on compliance, audit, service delivery, customer service excellence and controlled continuous improvement.

Skills, Knowledge and Experience

Knowledge

• Good knowledge of the recruitment process and lifecycle.
• Knowledge of recruitment employment legislation and compliance requirements.
• Knowledge of how 3rd party recruitment providers operate.
• Knowledge of managing and planning recruitment campaigns.
• Awareness of working regulations timelines.
• Good knowledge of the internal relationships and interfaces necessary for TfL Recruitment to operate.
• Expertise on bespoke complex requirements of the business to mitigate risk of noncompliance and/or poor financial control.

Skills

• Apply and understand project management practices from project scoping and design, planning, risk, issue and dependency management, resource planning, financial management and reporting.
• Strong ability to plan and deliver Recruitment projects in a large organisation and successfully achieve defined benefits.
• Providing coaching to new employees and hiring managers/panel members.
• Providing specialist support and guidance to external providers to enable the delivery of Recruitment Skills for Hiring managers.
• Ability to support the delivery across all elements of recruitment function.
• Strong attention to detail, with strong numeracy and analytical thinking.
• Excellent communication skills with both internal and external stakeholders.
• Ability to identify process improvement opportunities.
• Knows how to apply the law, regulation and agreed policy in relation to recruitment, resourcing and talent.
• Ability to identify, design and apply appropriate tools and techniques that are fit for purpose to develop effective assessments.
• To make recommendations for effective attraction and sourcing approaches based on business needs.
• Understands a range of approaches to resource talent and how to deliver effective talent and succession solutions.
• Has an ability to assist clients in diagnosing their needs and demonstrates understanding of client expectations.

Experience

• Experience of working to and meeting targets in a shared services environment, often meeting business demand in an agile environment.
• Experience and knowledge of recruitment best practices.
• Experience of working with and managing 3rd party suppliers.
• Strong track record of experience in working with recruitment tools and processes.
• Experience of working in a unionised environment.
• Being professionally qualified (e.g. CIPD, or similarly recognised qualification or relevant equivalent experience) is preferable but not essential.
• Experience of designing, creating and deploying targeted multichannel attraction strategies.
• Experience of designing diversity and inclusion initiatives to attract a diverse and quality pool of candidates.

Equality, diversity, and inclusion

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application but we’ll always treat you with transparency, respect and clear communication throughout.

Benefits

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work‑life balance, operating a hybrid working approach where business and role requirements allow.
• Private healthcare discounted scheme (optional)
• Tax‑efficient cycle‑to‑work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

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