Digital Framework Manager (Estates & Accommodation)nager in London

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Key Information

• Salary: Circa £73K + TFL Benefits (Depending on experience)
• Grade: Band 3
• Contract type: (TfL)
• Reference: 5611
• Team: Estates Planning and Accommodation (EP&A)
• Directorate: Chief Operations Planning
• Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period.

Overview of project: With 5,500+ acres – more than all 8 of London’s Royal Parks combined – stretching across almost every borough, Transport for London (TfL) is one of London’s largest landowners. Almost 70% of this land is covered by the transport network: roads, stations, track, and associated infrastructure. However, the remaining land presents a significant opportunity for service expansion or other uses such as commercial, industrial and residential development or energy production and nature recovery. We have already taken several important steps to make more efficient, effective, and sustainable use of our land and property that doesn’t make up the transport network, including:

• Rationalising our occupied office estate and creating attractive modern working environments;
• Creating Places for London, our commercial property and development subsidiary to generate sustainable revenue;
• Publishing a Corporate Environment Plan with clear ambitions around buildings decarbonisation, green infrastructure, and air quality.

The TfL Land & Property Approach shows that we are committed to make best use of all of our land and property to deliver and optimise transport, financial, sustainability, colleague, and environmental outcomes for TfL.

About the role

This is a key role within the Estates Planning & Accommodation (EP&A) team, responsible for leading the development and management of data, systems and digital solutions and working with other stakeholders across the business to support strategic estate planning and decision making across TfL's property portfolio. The role ensures the delivery of accurate, trusted data and insights, oversees EP&A-owned systems, provides Design Authority leadership for estate-related solutions, and maintains the integrity of estate data and CAD (Computer Aided Design) drawings through effective governance, stakeholder engagement and supplier management.

Key Accountabilities

In this role you will be supporting the Governance and Data Lead to deliver portfolio plans and strategic, data-driven estate decisions. This role will be critical in developing and delivering of the Estates digital strategy and ensuring adherence to workflows and processes. You will be:

• Accountable for the development and management of a dedicated internal data strategy, directly supporting the wider EP&A function by providing accurate data and insights to drive decision making.
• Accountable for managing the creation, maintenance and implementation of an effective digital strategy and framework for the EP&A function to enable the efficient forecasting and management of the supply and demand for space, generating the potential for significant savings, estate optimisation and commercial/development opportunities.
• Identify EP&A requirements and act as EP&A lead in any multi-team TfL systems project, including leading Design Authority (overseeing system scope and operation) for systems developed by other TfL teams to meet EP&A requirements.
• Acting as System Manager for any EP&A-owned system, responsible for design, development, service management, maintenance, security and access control, working with third parties as appropriate.
• Act as a technical specialist, setting the data standards and delivering data quality improvement plans.
• Advocate for data-driven decisions, governance and other initiatives supporting a culture of verified data, solving complex problems through innovation; providing insights/ recommendations to drive decision making.

Skills, Knowledge & Experience

Skills

• Be politically adept and organisationally astute to negotiate and influence complex and sensitive information.
• Ability to respond to ad hoc needs for information, providing it in a variety of text/visual ways if necessary.
• Strong analytical skills: Assess complex problems or data sets to establish insights & make recommendations.
• Ability to collaborate and partner with various teams, supplier partners and stakeholders.

Knowledge

• A Degree level education or equivalent experience, ideally in data analysis or business decision support preferably in the estates and property sectors.
• Proven knowledge of information-gathering and intelligent analysis.
• Expert knowledge of Microsoft products, database and data management software for the Estates sector including Computer Aided Facilities Management (CAFM).
• Excellent working knowledge of integrated electronic data management systems (SharePoint) to actively develop and manage this to record and retrieve extensive project documentation.
• Excellent knowledge of CAD & GIS software platforms, as well as other relevant applications, data solutions and tools.
• Excellent knowledge in data management, data governance, enterprise architecture and information management.

Experience

• Demonstrable experience within a workspace, space-planning or data-gathering & analysis discipline, in a complex, multi-site environment.
• Demonstrable experience of information-gathering and statistical data analysis and evaluation.
• Experience of creating / maintaining databases and knowledge of technology systems and usage.
• Experience in data development and external benchmarking against standards and good practice.
• Experience of setting data strategy and standards.
• Experience of successfully implementing good data governance and delivering data quality improvement plans.

Additional Information

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel