At a Glance
- Tasks: Manage key Archive user relationships and ensure excellent service delivery.
- Company: Join TfL, a forward-thinking organisation committed to equality and inclusion.
- Benefits: Enjoy flexible part-time hours, competitive salary, and free travel on the TfL network.
- Other info: Great opportunities for development and progression in a dynamic environment.
- Why this job: Make a real impact while balancing work and life in a supportive team.
- Qualifications: Experience in customer service or stakeholder engagement is essential.
The predicted salary is between 24169 - 24169 £ per year.
Company: TfL, GLA or OPDC
Salary: Circa £29,000.00
Grade: Band 1
Contract type: TfL
Reference: 4644
Team: Information Governance
Contract details: 9 month FTC / Part time 3 days a week
Location: Endeavour Square / Hybrid
Application closing date: 21st June at 23.59
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
About the role
We are looking for a proactive and relationship-focused individual to join our team on a part‑time basis (3 days per week). This is an exciting opportunity to manage and develop key Archive user relationships while maintaining a strong work‑life balance. You will play a key role in delivering excellent stakeholder experience ensuring a high standard of service delivery, and supporting the success of the wider team.
Key responsibilities
- Build and maintain strong relationships with key clients and stakeholders
- Act as a key point of contact for enquiries, ensuring a high level of service
- Coordinate internal teams to meet client needs
- Monitor performance and provide reports and updates
- Identify opportunities to improve processes and enhance client experience
- Support delivery of projects and wider team objectives
About you
- Experience in account management, customer service, or stakeholder engagement
- Strong communication and relationship‑building skills
- Ability to manage priorities and work effectively across multiple stakeholders
- Proactive, organised, and solutions‑focused
- Good attention to detail and confident using Microsoft Office systems
- Previous experience in an archives service or experience of using archives for research
- Potentially interested in becoming a professionally qualified Archivist
What we offer
- Flexible, part‑time working (3 days per week)
- Hybrid working opportunities
- Supportive and inclusive team environment
- Opportunities for development and progression
- Competitive salary and benefits (pro rata)
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair.
Benefits
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
- 29/30 days annual leave plus public and bank holidays
- Private healthcare discounted scheme
- Tax‑efficient cycle‑to‑work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
Assistant Archivist in London employer: Future of London
TfL is an exceptional employer, offering a supportive and inclusive team environment that prioritises work-life balance through flexible, part-time working arrangements. With opportunities for professional development and progression, employees benefit from a competitive salary, generous leave, and unique perks such as free travel on the TfL network and discounted Eurostar travel. Join us at Endeavour Square to contribute to a dynamic organisation committed to equality, diversity, and innovation in serving the city.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Archivist in London
✨Get Involved in Local Initiatives
Dive into local community projects or volunteer with public sector organisations. This puts you directly in contact with people who could help you get your foot in the door for part-time roles at places like Future of London.
✨Use LinkedIn for Public Sector Connections
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✨Tailored Applications on Our Website
When you see a part-time role at Future of London, apply through our website to keep things straightforward. Highlight specific skills and experiences in public sector work relevant to the role – it helps you stand out!
We think you need these skills to ace Assistant Archivist in London
Some tips for your application 🫡
Showcase Your Public Service Passion:When applying for a part-time role in the government or public sector, it's vital to express your enthusiasm for public service. Share why you’re interested in contributing to Future of London and how your values align with their mission. We love to see candidates who really care about making a difference!
Highlight Relevant Experience:Make sure to detail any previous volunteer work, internships, or jobs that demonstrate your commitment to public service. This is important in the government sector! If you've been involved in community projects or have relevant academic courses, bring those into your CV to stand out.
Tailor Your CV for Public Sector Standards:In the public sector, it’s common to focus on your skills and experiences that align specifically with the role. Ensure your CV includes clear examples of how your background fits the responsibilities outlined in the job posting for Assistant Archivist at Future of London. Use bullet points for clarity—it's all about making it easy for the hiring team!
Keep It Professional, But Personal:While we want you to be personable, don’t shy away from a formal tone in your cover letter. Share your motivations and what you hope to learn in this part-time role at Future of London. It’s a balance of showing who you are while respecting the formal nature of the public sector!
How to prepare for a job interview at Future of London
✨Show Your Commitment to Public Service
Part-time roles in the government or public sector often attract candidates who are passionate about making a difference. Let's highlight your dedication to public service during the interview. Be prepared to discuss any volunteer work or projects that showcase your commitment to the community and alignment with the mission of Future of London.
✨Familiarity with Policy and Regulation
Understanding government policies and regulations is crucial in this field. Brush up on relevant laws or initiatives that impact the role you're applying for. We can also prep you for scenario-based questions where you might have to demonstrate how you'd navigate specific public issues relevant to Assistant Archivist.
✨Highlight Relevant Skills and Experience
Whether it’s communication, research, or analytical skills, make sure to relate your experience to the competencies sought by Future of London. Discuss how your part-time availability complements your studies or other commitments, showing that you are ready to juggle responsibilities while bringing valuable skills to the table.
✨Prepare for Group Interviews
Public sector roles often involve teamwork, so you might find yourself in a group interview setting. We should practice how to effectively engage with others during the interview while also demonstrating your individual contributions. Show that you’re a team player, ready to collaborate for the greater good!
