L&M Training & Competency Manager

Location: Acton and West Kensington (Hybrid)

Contract Type: Permanent

Closing date for applications: Friday 21st August 2026 @ 23:59

Overview of project/role:

Logistics and Manufacturing (L&M) manage a wide range of activities within Transport for London – including overhauling, manufacturing and fabricating railway points and crossings, carpentry, plant equipment and a wide range of train components including electronics, electro-mechanical and pneumatics - from wheels, brakes and motors, through radios and door motors to signalling equipment - in one of London’s largest manufacturing businesses.

We are looking for a candidate to become a key member of the L&M Quality and Compliance team to develop, track and manage staff competency training demands to ensure L&M remain compliant with statutory, regulatory and company requirements. Working collaboratively with the LU Admin team, Skills Development and local managers to provide a clear overview of training demands, booking and completion for permanent and NPL staff across all teams, enabling L&M to deliver services to meet customer demands. The job holder is also accountable for supporting initiatives to embed a commercial/safety driven culture across L&M driving financial cost-saving opportunities through the effective control and direction of our competency and assurance programme.

Key Accountabilities:

• Accountable for championing and advocating safety, commercial astuteness & competency compliance across all identified activities, role modelling TfL Values and behaviours at all times.
• Provide key input to support the ongoing development of the L&M competence framework and record retention helping to define and implement a compliant and effectively trained workforce.
• Driving and establishing best practice as the organisation journeys to greater operational staff competency maturity.
• Be a key point of contact for the co-ordination of all training and competency needs across all L&M areas, supporting accountable managers in responding to these requests.
• Responsible for engaging with LU Skills Development and Learning & Development where appropriate to elevate training related issues and explore opportunities for improvement in upskilling L&M staff.
• Maintain positive and productive working relationships between TfL’s learning delivery partners, internal and external training providers and assessors to ensure L&M training and awareness programmes progress in accordance with requirements.
• Collaborate with subject matter experts across TfL to centralise the L&M competency training portfolio as well as identifying new input identified by L&M Senior Managers, Central Engineering and other authorities.
• Support the review of commissioned training to ensure value for money and shape future interventions, including monitoring the effectiveness of the training on an ongoing basis.
• Support the delivery of assurance on training interventions to ensure legal compliance against LU & external standards.

Knowledge:

• Awareness of engineering, operational and business management requirements in a safety critical environment.
• Awareness of core health and safety requirements across L&M Teams.
• Awareness of how digital tools can be utilised to create effective E-Learning.
• Good understanding of TfL's organisational requirements and how training outputs must be tailored to meet these.
• Awareness of the importance and features of safety, quality and compliance management systems.
• Awareness of how competency management and training can be applied in a rail and/or manufacturing environment.
• Awareness of the content and style of training and awareness material that can be applied to different levels of experience.

Skills:

• The ability to work collaboratively to maintain and develop existing relationships with stakeholders.
• Skills in creating documents and outputs using digital software.
• Ability to interpret performance data and assess the best methodologies to present to the business.
• Excellent written, verbal and presentation skills, with a proven report writing and analytical capability.
• The ability to be an effective self-starter to be able to initiate ideas and then progress through the project delivery lifecycle.
• Ability to work in a highly pressurised environment to tight programme requirements with consistently high-quality outputs.

Experience:

• Experience of working in a manufacturing environment (Desirable).
• Experience with using various pieces of digital software including the Microsoft Office suite (Essential).
• Experience using Articulate 360 software (Desirable).
• Experience of influencing peers to ensure projects are delivered on time whilst managing conflicting priorities and schedules of those outside their immediate team.
• Experience supporting diverse programmes and frameworks.
• Experience in the creation of reports and creation of other written content.

Equality, diversity and inclusion:

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible.

As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met.

In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meets the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.

Benefits:

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 29 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

Vetting Process:

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.