Engineer Systems Performance & Integration (RAM)

Company: TfL, GLA or OPDC

Salary: Circa £58,323 (dependent on skill, knowledge and experience)

Grade: Band 3

Contract Type: Permanent / Full Time / Hybrid

Location: Stratford, E20 1JN (with various onsite visits required)

Reference: SF4344

Hybrid working: within this role enables a balance of 50% of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Overview of Role

As a RAM Engineer, you’ll play a pivotal role in ensuring our systems are reliable, available, and maintainable—supporting millions of journeys every day. You’ll work on a unique mix of legacy and next‑generation assets, helping to deliver safe, efficient, and sustainable transport solutions for the 21st century and beyond.

Are you ready to shape the future of one of the world’s most iconic transport networks? At Transport for London (TfL), we’re not just maintaining infrastructure—we’re reimagining it. From underground lines to surface transport, bridges to buildings, our Central Engineering team is at the heart of delivering cutting‑edge systems that keep London moving.

What You’ll Be Doing

• Drive Performance: Lead RAM activities across the full asset lifecycle—from early project scoping to service introduction and continuous improvement.
• Shape Strategy: Develop and implement RAM procedures, tools, and plans that support engineering excellence and programme delivery.
• Deliver Insight: Set and manage RAM targets, conduct detailed analysis, and produce high‑quality reports that inform critical decisions.
• Collaborate & Influence: Work closely with stakeholders, suppliers, and project teams to embed RAM thinking into everything we do.

Skills, Knowledge & Experience

Skills

• Strong analytical and problem‑solving skills, with the ability to translate complex technical insights into practical, actionable outcomes.
• Confident in leading FRACAS (Failure Reporting, Analysis, and Corrective Action Systems) and applying data‑driven approaches to improve system performance.
• Can balance cost versus performance in reliability planning and decision‑making.
• Able to translate complex RAM concepts into clear, actionable insights for non‑technical stakeholders.

Knowledge

• Good understanding of the EN 5012x standards and familiarity with RAM (Reliability, Availability, Maintainability) frameworks used across the business.
• Knowledge of theoretical and practical data analysis techniques to support RAM performance development.
• Understanding of RAM requirements in contracts and how to assess supplier RAM deliverables.
• Knowledge of whole‑life cost analysis and trade‑offs between reliability investment and operational cost.

Experience

• Proven experience in conducting Root Cause Analysis and implementing reliability growth strategies.
• Demonstrated ability to set and manage RAM targets, and to work collaboratively with stakeholders and suppliers to meet operational and business objectives.
• Experience facilitating RAM workshops and technical reviews, ensuring alignment between engineering requirements and operational needs.
• Ability to manage conflicting priorities and build consensus across multidisciplinary teams to support programme delivery.
• Degree in a STEM subject or equivalent qualification.
• Familiarity with HTML, JSON data structures, and/or Microsoft Power Platform.
• Experience in data analysis.
• Knowledge of AI and Machine Learning principles.

Equality, diversity, and inclusion

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

Please apply using your most recent CV and optional 1 page Cover Letter (Word format only) explaining how you meet the criteria listed under the section ‘Role Requirements’, with reference to the skills, knowledge and experience you have gained at expert level. You are encouraged to apply for the position that is most relevant to your existing skills, knowledge and experience as shortlisting is carried out on the basis of how well you meet the criteria for the role. The closing date for applications is Friday 29 May @ 23:59.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.

Benefits

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
• 30 days annual leave plus public and bank holidays
• TfL is committed to work‑life balance, operating a hybrid working approach where business and role requirements allow
• Tax‑efficient cycle‑to‑work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.