Assistant People & Change Partner

Location: Southwark, London/Hybrid

Contract Type – TfL Permanent and Fixed Term Contract (FTC’s)/secondment opportunities. Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4‑week period. Hybrid working arrangements can evolve subject to business requirements.

Role Overview: We’re looking for passionate colleagues to step into a brand-new role that sits at the heart of our updated People and Change operating model. This is your chance to make a real impact, supporting business‑led change projects, shaping local people plans, and driving colleague strategy initiatives across TfL. As an Assistant People and Change Partner, you’ll play a key role in delivering our people and change priorities. From HR and ER support to embedding new ways of working, you’ll help us create a consistent, high‑quality service for the business.

What makes this role unique? It’s an assignment‑based opportunity that rotates across three dynamic areas:

• People Business Partnering
• People and Change Implementation

This means you’ll gain broad exposure, build versatile skills, and work alongside colleagues and teams such as Employee Relations, Finance, Legal, and Communications.

You’ll be hands‑on with:

• Producing insightful analysis and documentation
• Supporting workshops and stakeholder engagement
• Assisting with operating model design
• Planning and embedding change

Why apply?

• Be part of a supportive, collaborative community committed to continuous improvement
• Develop your expertise in a complex, unionised organisation
• Build a strong foundation for a future career in People and Change

Skills:

• Good written and oral communication skills
• Good stakeholder management and negotiation skills
• Ability to deliver high quality data collection, research, analysis and interpretation
• Able to work flexibly and collaboratively across teams as required
• Ability to identify and evaluate options, solve problems and make rational, evidence based decisions
• Ability to plan and deliver individual work packages
• Ability to work under tight time constraints and deliver outputs in a prompt and timely manner
• Ability to assist in diagnosing customer needs

Knowledge:

• Good knowledge of how to communicate complex messages to stakeholders and broader stakeholder engagement techniques
• Knowledge of HR policies, procedures, and processes including basic knowledge of ACAS best practice and employment legislation
• Knowledge of operating model development tools, techniques, and methodologies
• Knowledge of standard change management tools, techniques, and methodologies
• Knowledge of both quantitative and qualitative data analysis techniques and insights generation
• Some knowledge of problem‑solving approaches and techniques

Experience:

• Experience supporting activities aligned to the business wider People & Change agenda e.g. experience delivering people plan actions or supporting the design, delivery and embedding of change
• Experience of maintaining and building relationships with internal stakeholders in a diverse organisation
• Experience presenting data analysis and insights to a range of stakeholders with consideration for different communication styles and approaches
• Some experience in analysing, evaluating and interpreting different information sources (financial and non‑financial, qualitative and quantitative) to a high standard
• Experience working within a larger, complex, and highly unionised environment (Desirable)

Equality, diversity, and inclusion: We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process: Please apply using your two page CV and a one‑page covering letter. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format preferred and do not include any photographs or images. The closing date for applications is 23.59 on Tuesday 17th February 2026. We reserve the right to close this advert prior to the published closing date should high numbers of applications be submitted. Interviews will be w/c 16th March, 23rd March and 30th March 2026.

Benefits:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28‑day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work‑life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax‑efficient cycle‑to‑work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel