Assessment Assistant - Crisis Support and Resilience Team

Assessment Assistant - Crisis Support and Resilience Team

Entry level 25185 - 27000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support residents through financial hardship and assist with crisis schemes.
  • Company: Join the Council's Crisis Support and Resilience Team, making a real difference.
  • Benefits: Enjoy up to 32 days annual leave, remote work options, and excellent pension.
  • Other info: Clear progression pathway and supportive team environment.
  • Why this job: Gain valuable experience in financial assessments while helping your community.
  • Qualifications: Strong admin skills, keen to learn, and great communication abilities.

The predicted salary is between 25185 - 27000 £ per year.

We are delighted to invite applications for an Assessment Assistant (SC5) to join our newly established Crisis Support and Resilience Team – a high‑profile, fast‑developing service at the heart of the Council’s work to support residents through financial hardship and build long‑term resilience. This is an excellent opportunity for someone looking to build skills, gain experience in financial assessments, and develop a clear pathway into more complex decision‑making roles.

As an Assessment Assistant, you will play a key role in supporting the delivery of our crisis and hardship schemes, including the Crisis and Resilience Fund, Housing Payments and Council Tax Support Hardship Payments. You will provide high‑quality administrative and assessment support, working closely with Crisis Support and Resilience Officers to ensure applications are progressed accurately, efficiently and compassionately. Your work will directly support residents at difficult points in their lives, helping ensure timely access to financial help and wider support. The post offers a clear development pathway, with scope over time to take on more complex work and progress to a higher‑graded role.

What we’re looking for:

  • Have strong administrative skills and a good eye for detail
  • Are keen to learn, develop and progress within financial assessment work
  • Communicate clearly and sensitively with residents and colleagues
  • Can work well in a busy, supportive team environment
  • Are motivated by making a positive difference to residents’ lives

Why join the Crisis Support and Resilience Team?

  • Be part of a new, integrated team with a strong prevention and resilience focus
  • Gain experience across multiple hardship schemes
  • Access structured training and development
  • Work in a role with clear progression potential
  • Contribute to a service with real impact for Enfield residents

This is an ideal opportunity for someone looking to start or strengthen a career in financial assessments, within a team that values learning, support and progression.

Benefits:

  • An excellent pension through the Local Government Pension Scheme (LGPS).
  • Up to 32 days annual leave depending on grade and length of service.
  • You will also get eight public holidays per year and an extra day off at Christmas.
  • A blend of remote and office based working for most roles.
  • Interest free season ticket loan repayable over three or ten months.
  • Career development and learning experiences from a range of training courses and learning methods.
  • Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
  • Health and leisure discounts and tax‑free bikes for work.
  • 1 month’s paid sabbatical for registered Social Workers working in Children’s Social Care.

If you would like to know more about the role, please contact Philip Roberts on 020 8132 2600 for an informal discussion. If you have any difficulties accessing this information, please contact Andrea Walkerdine at andrea.walkerdine@enfield.gov.uk or on 020 8132 1022.

Assessment Assistant - Crisis Support and Resilience Team employer: Future of London

Join the Crisis Support and Resilience Team at Enfield Council, where you will be part of a dynamic and compassionate environment dedicated to supporting residents through financial hardship. With a strong focus on employee development, you will have access to structured training, clear progression pathways, and a supportive team culture that values your contributions. Enjoy excellent benefits including a generous pension scheme, ample annual leave, and opportunities for career growth while making a meaningful impact in the community.

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Contact Details:

Future of London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assessment Assistant - Crisis Support and Resilience Team

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We think you need these skills to ace Assessment Assistant - Crisis Support and Resilience Team

Administrative Skills
Attention to Detail
Communication Skills
Compassionate Interaction
Teamwork
Motivation to Make a Positive Difference
Learning Agility

Some tips for your application 🫡

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How to prepare for a job interview at Future of London

Know Your Public Sector Values

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