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- Tasks: Manage tech products, oversee customer support, and ensure quality before product launches.
- Company: Future London Academy connects global creative communities through innovative courses and events.
- Benefits: Enjoy flexible working hours, yearly team trips, and personal development opportunities.
- Why this job: Join a fun, creative team dedicated to making a positive impact in the world.
- Qualifications: 5+ years in operations or account management with a tech background required.
- Other info: Remote work options available for those who thrive in a flexible environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a hands-on Account or Operations Manager with a background in managing tech products to support our growing team.
5+ years of experience in operations or account management, customer support, admin and project reporting, quality assurance before product launch.
Future London Academy is an Executive School for Creatives, connecting creative communities from around the world and providing them with knowledge and inspiration to make the world a better place. We offer online and offline courses, events, and immersive learning experiences for senior creative professionals in four areas: Branding, UX, Innovation, and Design Leadership. Our courses are always delivered by real practitioners working in the industry who share their approaches, frameworks, and personal tips.
We are a creative, hard-working bunch who likes to have fun. We love seeing people in real life, but we also have team members who work with us remotely. We offer flexible working hours, yearly team trips abroad and opportunities for personal development.
Remote Manager employer: Future London Academy
Contact Detail:
Future London Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Manager
✨Tip Number 1
Familiarise yourself with the tech products and services we offer at StudySmarter. Understanding our offerings will help you demonstrate how your experience in operations or account management can directly benefit our team.
✨Tip Number 2
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about our company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past roles that showcase your skills in customer support, project reporting, and quality assurance. Tailoring your experiences to align with our needs will make you stand out as a candidate.
✨Tip Number 4
Showcase your passion for creativity and innovation in your conversations with us. Since we are a creative school, demonstrating your enthusiasm for the industry and how you can contribute to our mission will resonate well with our team.
We think you need these skills to ace Remote Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations or account management, especially in tech products. Use specific examples that demonstrate your skills in customer support, project reporting, and quality assurance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the creative industry and your understanding of Future London Academy's mission. Mention how your background aligns with their needs and how you can contribute to their team.
Showcase Relevant Experience: In your application, emphasise any previous roles where you managed teams or projects remotely. Highlight your ability to work independently while still being a collaborative team player.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Remote Manager.
How to prepare for a job interview at Future London Academy
✨Showcase Your Experience
Make sure to highlight your 5+ years of experience in operations or account management. Be prepared to discuss specific projects you've managed, particularly those involving tech products, as this will demonstrate your hands-on approach.
✨Emphasise Customer Support Skills
Since the role involves customer support, share examples of how you've successfully handled customer queries or issues in the past. This will show that you understand the importance of client satisfaction and can maintain strong relationships.
✨Discuss Quality Assurance Practices
Talk about your experience with quality assurance before product launches. Provide examples of how you've ensured that products meet high standards, as this is crucial for the company's reputation and success.
✨Demonstrate Cultural Fit
Future London Academy values creativity and fun, so be sure to convey your personality during the interview. Share your passion for creative industries and any relevant experiences that align with their mission to inspire and educate.
