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- Tasks: Manage tech products, oversee customer support, and ensure quality assurance before product launch.
- Company: Future London Academy connects global creative communities through innovative courses and immersive experiences.
- Benefits: Enjoy remote work, flexible hours, yearly team trips, and personal development opportunities.
- Why this job: Join a fun, creative team dedicated to making a positive impact in the world.
- Qualifications: 5+ years in operations or account management with a tech background required.
- Other info: Work with industry practitioners and gain real-world insights.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a hands-on Account or Operations Manager with a background in managing tech products to support our growing team.
5+ years of experience in operations or account management, customer support, admin and project reporting, quality assurance before product launch.
Future London Academy is an Executive School for Creatives, connecting creative communities from around the world and providing them with knowledge and inspiration to make the world a better place. We offer online and offline courses, events, and immersive learning experiences for senior creative professionals in four areas: Branding, UX, Innovation, and Design Leadership. Our courses are always delivered by real practitioners working in the industry who share their approaches, frameworks, and personal tips.
We are a creative, hard-working bunch who likes to have fun. We love seeing people in real life, but we also have team members who work with us remotely. We offer flexible working hours, yearly team trips abroad and opportunities for personal development.
Managers - Work Remotely employer: Future London Academy
Contact Detail:
Future London Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managers - Work Remotely
✨Tip Number 1
Familiarise yourself with the latest trends in tech product management. Understanding the current landscape will not only help you in interviews but also show that you're proactive and passionate about the industry.
✨Tip Number 2
Network with professionals in the creative and tech sectors. Attend online webinars or local meetups to connect with people who might have insights into the role or even refer you internally.
✨Tip Number 3
Prepare to discuss your experience with customer support and quality assurance in detail. Be ready to share specific examples of how you've improved processes or resolved issues in previous roles.
✨Tip Number 4
Showcase your ability to work remotely effectively. Highlight any past remote work experiences and how you managed communication and project reporting to ensure smooth operations.
We think you need these skills to ace Managers - Work Remotely
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations or account management, especially in tech products. Use specific examples that demonstrate your skills in customer support, project reporting, and quality assurance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the creative industry and your understanding of Future London Academy's mission. Mention how your background aligns with their needs and how you can contribute to their team.
Showcase Relevant Experience: In your application, emphasise any previous roles where you managed teams or projects remotely. Highlight your ability to work independently while still being a collaborative team player.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Future London Academy
✨Showcase Your Experience
Make sure to highlight your 5+ years of experience in operations or account management. Be prepared to discuss specific projects you've managed, particularly those involving tech products, as this will demonstrate your hands-on approach.
✨Understand the Company Culture
Familiarise yourself with Future London Academy's mission and values. Since they value creativity and fun, think of ways to express your personality and how you can contribute to their vibrant culture during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage customer support and project reporting. Prepare examples from your past experiences where you successfully handled challenges or improved processes.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about their approach to quality assurance before product launches and how remote team members are integrated into projects, showing your interest in their operations.
