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- Tasks: Manage tech products, oversee customer support, and ensure quality assurance before product launches.
- Company: Future London Academy connects global creative communities through innovative courses and immersive experiences.
- Benefits: Enjoy flexible working hours, remote work options, yearly team trips, and personal development opportunities.
- Why this job: Join a fun, creative team dedicated to making a positive impact in the world of design.
- Qualifications: 5+ years in operations or account management with a strong background in tech products.
- Other info: Work alongside industry practitioners and gain insights from real-world experiences.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a hands-on Account or Operations Manager with a background in managing tech products to support our growing team.
- 5+ years of experience in operations or account management
- Customer support
- Admin and project reporting
- Quality assurance before product launch
Future London Academy is an Executive School for Creatives, connecting creative communities from around the world and providing them with knowledge and inspiration to make the world a better place. We offer online and offline courses, events, and immersive learning experiences for senior creative professionals in four areas: Branding, UX, Innovation, and Design Leadership. Our courses are always delivered by real practitioners working in the industry who share their approaches, frameworks, and personal tips.
We are a creative, hard-working bunch who likes to have fun. We love seeing people in real life, but we also have team members who work with us remotely. We offer flexible working hours, yearly team trips abroad and opportunities for personal development.
Manager-Account Manager employer: Future London Academy
Contact Detail:
Future London Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager
✨Tip Number 1
Familiarise yourself with the tech products we manage at StudySmarter. Understanding our offerings will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your skills in operations and account management. Highlighting your achievements in customer support and project reporting will set you apart from other candidates.
✨Tip Number 4
Showcase your creative side! Since we value creativity at StudySmarter, think of ways to present your ideas or solutions during the interview. This could be through a unique presentation style or by sharing innovative strategies you've implemented in previous roles.
We think you need these skills to ace Manager-Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and operations, particularly in tech products. Use specific examples that demonstrate your skills in customer support, project reporting, and quality assurance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the creative industry and your understanding of Future London Academy's mission. Mention how your background aligns with their needs and how you can contribute to their team.
Showcase Relevant Experience: In your application, emphasise your 5+ years of experience in operations or account management. Include any relevant achievements or projects that showcase your ability to manage tech products effectively.
Highlight Soft Skills: Since the role involves working with a creative team, highlight your soft skills such as communication, teamwork, and adaptability. Provide examples of how you've successfully collaborated with others in previous roles.
How to prepare for a job interview at Future London Academy
✨Showcase Your Experience
Make sure to highlight your 5+ years of experience in operations or account management. Be prepared to discuss specific projects you've managed, particularly those involving tech products, and how you contributed to their success.
✨Demonstrate Your Problem-Solving Skills
As an Account Manager, you'll face various challenges. Prepare examples of how you've tackled issues in customer support or project reporting, showcasing your ability to think on your feet and find effective solutions.
✨Emphasise Team Collaboration
Since the company values teamwork, be ready to discuss how you've worked with diverse teams, both in-person and remotely. Share experiences that illustrate your ability to foster collaboration and maintain a positive team dynamic.
✨Align with Company Values
Research Future London Academy's mission and values. During the interview, express how your personal and professional goals align with their vision of connecting creative communities and providing immersive learning experiences.
