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- Tasks: Build strong client relationships and identify growth opportunities.
- Company: Dynamic company focused on client success and innovation.
- Benefits: Hybrid working, competitive salary, and a supportive team environment.
- Other info: Exciting opportunity for career advancement in a vibrant London setting.
- Why this job: Join us to drive growth and make a real impact in client management.
- Qualifications: 7-10 years in sales or client management with proven account growth skills.
The predicted salary is between 50000 - 65000 £ per year.
We are looking for a commercially-minded Client Manager to grow our portfolio of clients, building strong, trusted relationships.
Responsibilities:
- Run discovery calls and guide customers to the right product
- Identify growth opportunities within existing accounts
- Work closely with the marketing team to improve the pipeline and drive growth
- Help define messaging and growth playbook
- Track performance, targets, and client satisfaction
- Use automation tools to improve efficiency
- Manage automations and pipeline in our CRM (ActiveCampaign)
Requirements:
- 7-10 years of experience in sales, customer experience or client management
- Proven ability to grow accounts
- Comfortable communicating over phone, video calls, email, or in-person
- Proactive with high ownership and accountability
- Comfortable using CRM systems and familiar with automation tools
- Within easy commute to central London (we have hybrid working with at least 2 days in the office)
Client Manager employer: Future London Academy
Contact Detail:
Future London Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Get ready for those discovery calls! We need to show our potential clients that we understand their needs. Research their business and come armed with insights that can help them grow.
✨Tip Number 2
Networking is key! Attend industry events or webinars where you can meet potential clients. Building those strong, trusted relationships starts with a friendly chat over coffee or a virtual meet-up.
✨Tip Number 3
Don’t forget to follow up! After your initial conversations, send a quick email to thank them for their time and reiterate how you can help. It shows you’re proactive and genuinely interested in their success.
✨Tip Number 4
Use our website to apply! We’ve got all the tools and resources you need to showcase your skills. Plus, it’s a great way to demonstrate your enthusiasm for joining our team and growing our client portfolio.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Client Manager role. Highlight your experience in sales and client management, and don’t forget to showcase any achievements that demonstrate your ability to grow accounts.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Mention specific experiences that align with our needs, like running discovery calls or using CRM systems.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey ideas clearly. Whether it’s through your CV, cover letter, or any additional materials, let your personality and professionalism shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Future London Academy
✨Know Your Clients
Before the interview, research the company’s current clients and their needs. Understanding their portfolio will help you demonstrate how you can build strong, trusted relationships and identify growth opportunities.
✨Showcase Your Experience
With 7-10 years in sales or client management, be ready to share specific examples of how you've successfully grown accounts. Use metrics to highlight your achievements and show how you can bring that same success to the new role.
✨Familiarise with CRM Tools
Since the role involves using ActiveCampaign and other automation tools, brush up on your knowledge of these systems. Be prepared to discuss how you've used similar tools in the past to improve efficiency and manage pipelines.
✨Communicate Confidently
As a Client Manager, communication is key. Practice articulating your thoughts clearly over phone and video calls. Show that you're comfortable engaging with clients in various formats, as this will reflect your ability to connect with them effectively.