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For Companies At a Glance
- Tasks: Ensure hotel security, assist guests, and prepare for the day ahead.
- Company: Join a reputable group of 4* hotels in South Wales and the South West.
- Benefits: Enjoy discounted stays, free meals on shift, and bonuses for long service.
- Why this job: Be part of a dynamic team and make every guest's experience memorable.
- Qualifications: Customer service skills and proficiency in Microsoft packages required.
- Other info: Flexible hours in a hands-on role with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
We are a small group of 4* hotels based in South Wales and the South West of England. We have 3 hotels altogether based in Cardiff Bay, Bristol City Centre and Plymouth. All of our hotels offer large comfortable Canadian beds, conference and meetings centres and bespoke individual restaurant and bar areas. Our hotels offer a wide range of amenities to cater for both corporate and leisure guests; we have developed an excellent reputation within our locations boasting 4* hospitality at an affordable rate – our exceptional returning guest rate is testament to our staff and hotels.
Working at Future Inns offers a varied daily schedule; no two days are the same. With a variety of functions from small business meetings to large scale weddings; live events, a business guest wishing to just get their heads down or a group of friends wanting to celebrate a special occasion. All of our team members are key to making sure these things happen without a glitch!
All staff within our company are offered the following benefits:
- Generously discounted stays in any of our hotels
- Comprehensive training designed to unlock your potential
- Food on shift
- 50% Discount on food for you and up to 3 guests in any of our restaurants
- Opportunity to win Staff of the Month Pay Bonus
- £150 for referring a friend to work with us
The Role
We are currently looking for a Night Porter. Your role will consist of general hotel reception duties, maintaining the security of our hotel, guests and grounds as well as ensuring the hotel and conference centre is ready for the day ahead. Excellent customer service skills and being proficient with Microsoft packages including the use of databases are essential. Due to the nature of the work you will also need to be reasonably fit. The ideal candidate will have a passion for customer service and be professional, well organised and be able to work towards deadlines. You will be flexible, reliable, enthusiastic with a passion for hospitality and be able to work in a team and also independently. Our hotels and conference centres are busy establishments, therefore this is very much a hands-on role.
If you are interested in this position please submit your CV online.
Night Porter in Bristol employer: Future Inn Bristol
Contact Detail:
Future Inn Bristol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Show up and shine! If you know of any events or functions happening at the hotels, pop by and introduce yourself. It’s a great way to make an impression and show your enthusiasm for the job.
✨Tip Number 3
Be prepared for the interview! Brush up on your customer service skills and be ready to discuss how you can contribute to the team. Remember, they’re looking for someone who’s flexible and reliable, so highlight those traits!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about the role and our amazing benefits right there!
We think you need these skills to ace Night Porter in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Night Porter role. Highlight your customer service experience and any relevant hotel or hospitality work you've done. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and why you’d be a great fit for our hotels. Keep it friendly and professional, just like we are at Future Inns!
Show Off Your Skills: Don’t forget to mention your proficiency with Microsoft packages and any experience with databases. We love tech-savvy team members who can help keep things running smoothly during those busy nights!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and get the ball rolling on your journey to join our fantastic team!
How to prepare for a job interview at Future Inn Bristol
✨Know the Hotel Inside Out
Before your interview, take some time to research the hotels and their unique offerings. Familiarise yourself with the amenities, services, and the overall vibe of the establishments. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Porter, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your passion for hospitality and your ability to handle challenges.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work independently. Think about scenarios you might face during a night shift and how you would handle them. This shows that you’re proactive and ready for the hands-on nature of the role.
✨Dress the Part
Even though it’s a night position, first impressions matter! Dress smartly and professionally for your interview. It reflects your seriousness about the role and aligns with the 4* hospitality standard they uphold.
