At a Glance
- Tasks: Supervise housekeeping staff and ensure top-notch cleanliness in our hotels.
- Company: Join a reputable 4* hotel group in South Wales and the South West.
- Benefits: Enjoy discounted stays, training programmes, and food discounts for you and friends.
- Other info: Dynamic role with opportunities for growth in a busy hotel environment.
- Why this job: Lead a passionate team and make a real impact on guest experiences.
- Qualifications: Experience in housekeeping and team leadership is essential.
The predicted salary is between 20000 - 25000 £ per year.
We are a small group of 4* hotels based in South Wales and the South West of England. We have 3 hotels altogether based in Cardiff Bay, Bristol City Centre and Plymouth. All of our hotels offer large comfortable Canadian beds, conference and meetings centres and bespoke individual restaurant and bar areas. Our hotels offer a wide range of amenities to cater for both corporate and leisure guests; we have developed an excellent reputation within our locations boasting 4* hospitality at an affordable rate – our exceptional returning guest rate is testament to our staff and hotels.
Working at Future Inns offers a varied daily schedule; no two days are the same. With a variety of functions from small business meetings to large scale weddings; live events, a business guest wishing to just get their heads down or a group of friends wanting to celebrate a special occasion. All of our team members are key to making sure these things happen without a glitch!
Benefits:
- Generously discounted stay in any of our hotels
- Comprehensive training programme designed to unlock your potential
- Food on shift
- 50% discount on food for you and up to 3 guests in any of our restaurants
- Opportunity to win staff of the month
- Pay bonus for long service
- £150 for referring a friend to work with us
Role:
We are currently looking for a Housekeeping Supervisor. You will be reporting directly to the Housekeeping Manager and have full responsibility when on shift for the day to day running of the housekeeping department. An ideal candidate must possess the ability to deliver the highest standards of cleanliness and be able to demonstrate a real passion for the industry. The candidate must be flexible and have a 'hands on' approach in a pressurised environment. We are looking for someone with experience of leading and motivating a team. You will demonstrate the ability to work within tight deadlines. Previous experience of working in a housekeeping department is essential and knowledge of opera is beneficial. As Housekeeping Supervisor you will need to lead by example, have excellent customer service skills and be able to lead team to success. The ideal candidate will already be an experienced hotel Housekeeper. You will be flexible, reliable, enthusiastic with a passion for hospitality and be able to work in a team and also independently. Our hotels and Conference Centre are busy establishments, therefore this is very much a hands on role.
Key Responsibilities:
- Supervise and coordinate the daily activities of housekeeping staff to ensure cleanliness and presentation standards are consistently maintained.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure compliance with company standards and health and safety regulations.
- Allocate daily work assignments and monitor staff productivity and performance.
- Train, coach, and support housekeeping team members to maintain high service standards.
- Manage housekeeping inventories, including linens, guest supplies, cleaning chemicals, and equipment.
- Report maintenance issues and coordinate with the maintenance department to ensure timely resolution.
- Ensure compliance with health, safety, and infection control procedures.
- Handle guest requests, concerns, and complaints professionally and promptly.
- Oversee and assist in laundry operations, including sorting, washing, drying, folding, and distribution of linen.
- Support the housekeeping team during peak periods and assist with room cleaning duties when required.
Housekeeping Supervisor in Bristol employer: Future Inn Bristol - Housekeeping
Future Inns is an exceptional employer, offering a dynamic work environment across our 4* hotels in South Wales and the South West of England. With a strong focus on employee development through comprehensive training programmes and generous benefits like discounted stays and dining, we foster a supportive culture where every team member plays a vital role in delivering outstanding hospitality. Join us to be part of a dedicated team that values your contributions and provides opportunities for growth in a vibrant and varied setting.
Contact Details:
Future Inn Bristol - Housekeeping Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Future Inn Bristol - Housekeeping. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Future Inn Bristol - Housekeeping
Don't be shy about reaching out to Future Inn Bristol - Housekeeping directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Future Inn Bristol - Housekeeping and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Future Inn Bristol - Housekeeping
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
