At a Glance
- Tasks: Build strong client relationships and drive satisfaction while identifying new business opportunities.
- Company: Leading data and research organisation in the UK health IT sector.
- Benefits: Full-time role with opportunities for growth and development in a dynamic environment.
- Why this job: Make a real impact in the health sector by providing valuable insights and solutions.
- Qualifications: Strong communication skills and a knack for client relationship management.
- Other info: Join a collaborative team dedicated to fostering growth in the health IT market.
The predicted salary is between 36000 - 60000 £ per year.
Future Health Intelligence (FHI) is the leading data and research organisation dedicated to identifying and analysing opportunities within the £4 billion UK health IT and digital health market. Our mission is to serve as the trusted research partner for suppliers navigating the complex landscape of the UK health IT sector. We are committed to enabling informed decisions and fostering growth through reliable market insights.
We are seeking a dedicated full‑time Account Manager to join our team on‑site in London. The Account Manager will be responsible for building and maintaining strong relationships with clients, identifying potential business opportunities, and driving client satisfaction. Key tasks include:
- Managing client accounts
- Developing tailored solutions
- Addressing customer queries
- Preparing impactful reports
- Collaborating with internal teams to meet clients' requirements
- Promoting our research and data services to drive business growth and customer retention
Qualifications:
- Proven ability in client relationship management, customer communication, and providing exceptional service
- Business acumen and experience in identifying opportunities, presenting solutions, and achieving targets
- Organisational skills, the ability to manage multiple accounts, and problem‑solving aptitude
- Familiarity with data analytics, research methodologies, or an understanding of the health IT/digital health market is an advantage
- Bachelor’s degree in Business, Marketing, Healthcare, or a related field preferred
- Strong written and verbal communication skills in English and a collaborative team‑oriented mindset
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Sales and Business Development
Industries: Business Intelligence Platforms
Account Manager employer: Future Health Intelligence
Contact Detail:
Future Health Intelligence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the health IT sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with potential employers, make sure to express your enthusiasm for the Account Manager position and the impact you want to make in the health IT space. A genuine interest can set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by knowing your stuff! Research Future Health Intelligence and their services inside out. Be ready to discuss how your skills align with their mission and how you can contribute to their growth. Confidence comes from being well-prepared!
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email to express your appreciation. It’s a simple gesture that keeps you on their radar and shows your professionalism. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in client relationship management and any relevant skills that match what FHI is looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the health IT sector and how your background makes you a perfect fit for FHI. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive client satisfaction and identify business opportunities. Numbers and results speak volumes, so don’t shy away from sharing them with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at FHI!
How to prepare for a job interview at Future Health Intelligence
✨Know Your Stuff
Before the interview, dive deep into Future Health Intelligence's mission and services. Familiarise yourself with the UK health IT market and recent trends. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Relationship Skills
As an Account Manager, building relationships is key. Prepare examples from your past experiences where you've successfully managed client accounts or resolved issues. Highlight your communication skills and how you’ve tailored solutions to meet client needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you identified business opportunities or improved client satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face in the health IT sector, or how success is measured for the Account Manager role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.