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- Tasks: Lead a team of service engineers, ensuring top-notch support and efficient operations.
- Company: Join a reputable leader in the forklift and material handling industry, known for reliability.
- Benefits: Enjoy a competitive salary, bonus, stability, and opportunities for career progression.
- Why this job: Be part of a growing company that values loyalty and expertise while making a real impact.
- Qualifications: Experience in managing service teams and customer-facing roles is essential.
- Other info: Immediate start available for the right candidate.
The predicted salary is between 46000 - 59000 £ per year.
Are you an experienced Service Manager looking to take the next step in your career with a company that values loyalty, expertise, and long-term commitment? This company is a well-established name in the forklift and material handling industry, known for their reliability, industry-leading products, and strong customer relationships.
As this industry leader continues to grow, they are looking for a dedicated and proactive Service Manager to lead their service operations, ensuring top-quality support for their valued clients and maintaining the high standards reputation is built on.
As a Service Manager You Will Have:
- Proven track record in managing a service team within engineering
- Sales / Customer facing experience
- Full Clean Driving License
Your Role As a Service Manager Will Include:
- Managing and developing a team of skilled service engineers and coordinators.
- Overseeing all service operations, from breakdown response to planned maintenance and aftercare.
- Ensuring efficient job scheduling, fast response times, and high-quality service delivery.
- Maintaining strong relationships with customers and upholding service contracts.
- Working closely with senior leadership to enhance service offerings and operational efficiency.
- Reporting on key performance metrics and driving continuous improvement.
Service Manager in Shrewsbury employer: Future Engineering
Contact Detail:
Future Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Shrewsbury
✨Tip Number 1
Network with professionals in the forklift and material handling industry. Attend local events or join online forums to connect with others who may have insights or leads on the Service Manager role.
✨Tip Number 2
Research the company thoroughly. Understand their products, services, and customer base. This knowledge will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready with specific examples that showcase your ability to drive performance and maintain high service standards.
✨Tip Number 4
Familiarise yourself with key performance metrics relevant to service management. Being able to speak confidently about how you can improve these metrics will set you apart from other candidates.
We think you need these skills to ace Service Manager in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing service teams, particularly in engineering or related fields. Use specific examples that demonstrate your leadership skills and customer-facing experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention how your background aligns with the company's values of loyalty and commitment, and express your enthusiasm for leading their service operations.
Highlight Relevant Skills: In your application, emphasise key skills such as job scheduling, customer relationship management, and performance reporting. These are crucial for the Service Manager role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for a managerial position.
How to prepare for a job interview at Future Engineering
✨Showcase Your Leadership Skills
As a Service Manager, you'll be leading a team of engineers and coordinators. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any strategies you've implemented to improve team performance.
✨Demonstrate Customer Focus
This role requires strong customer-facing skills. Share examples of how you've built and maintained relationships with clients in the past, and how you’ve handled challenging situations to ensure customer satisfaction.
✨Highlight Your Technical Knowledge
Given the technical nature of the role in the forklift and material handling industry, brush up on relevant technical knowledge. Be ready to discuss your understanding of service operations and any experience you have with engineering teams.
✨Prepare for Performance Metrics Discussion
The company values continuous improvement and operational efficiency. Familiarise yourself with key performance metrics relevant to service management and be ready to discuss how you've used data to drive improvements in your previous roles.
