At a Glance
- Tasks: Lead a team of engineers and ensure exceptional service delivery in medical equipment.
- Company: Join a growing specialist in medical and laboratory equipment with a supportive culture.
- Benefits: Enjoy a competitive salary, bonuses, company car, fuel card, and pension.
- Other info: Opportunity for career growth and ongoing training in a family-feel environment.
- Why this job: Shape the future of service management in a dynamic and expanding organisation.
- Qualifications: Experience managing engineers and strong knowledge of washer disinfectors and autoclaves required.
The predicted salary is between 60000 - 75000 £ per year.
Take the next step in your career with a leading specialist within the medical and laboratory equipment sector. This is an excellent opportunity for an experienced Service Manager to join a growing business offering long-term stability, genuine autonomy, and the chance to play a key role in shaping and developing the service function. Join a company that values its employees, offers a supportive and collaborative environment, and provides ongoing manufacturer training.
As a Service Manager, you'll lead a team of engineers while ensuring exceptional service delivery across a specialist range of washer disinfectors and autoclaves used within laboratory and scientific environments. This expanding organisation has ambitious growth plans and is looking for a hands-on Service Manager who can drive operational performance, support engineers in the field, and maintain high levels of customer satisfaction.
Your Role as a Service Manager Will Include:
- Managing and supporting a team of Field Service Engineers
- Overseeing service operations, scheduling and performance
- Providing technical support and guidance on washer disinfectors and autoclaves
- Monitoring KPIs, service quality and customer satisfaction
- Supporting engineer development, training and recruitment
- Working closely with senior management to support business growth
- Managing customer relationships and resolving escalated technical issues
The Successful Service Manager Will Need:
- Previous experience managing or supervising Field Service Engineers
- Strong knowledge of washer disinfectors and autoclaves (Laboratory, medical or Dental considered)
- Strong technical and customer-facing skills
- Full UK Driving Licence
- Commutable distance to the Wokingham area and happy to travel UK wide
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Service Manager in London employer: Future Engineering
Future Engineering in Manchester is an excellent employer, offering a competitive salary and generous benefits such as Door-to-Door Pay and overtime opportunities. With a strong focus on employee development and a supportive team culture, this role provides the chance for meaningful work in a thriving industry, ensuring job security and long-term growth potential for dedicated professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in London
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Service Manager role you’re after at Future Engineering.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Future Engineering a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Future Engineering.
✨Apply Through Company Websites
When you spot a role like Service Manager at Future Engineering, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Service Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Future Engineering a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Future Engineering specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Future Engineering
✨Brush Up on Core Engineering Principles
Before heading into the interview with Future Engineering, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Future Engineering want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
