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- Tasks: Engage with residents, support compliance visits, and resolve concerns on-site.
- Company: A family-run electrical services company with a strong community focus.
- Benefits: Competitive salary, hybrid work, vehicle, private healthcare, and career progression.
- Why this job: Make a real difference in local communities while building valuable relationships.
- Qualifications: Strong communication skills, customer-facing experience, and a full UK driving licence.
- Other info: Dynamic role with varied tasks and immediate start available.
The predicted salary is between 30000 - 35000 £ per year.
Resident Liaison Officer Hertford £30,000 – £35,000 Basic + Hybrid + Vehicle + Private Healthcare + Mileage Allowance + Career Progression + Great Culture + IMMEDIATE START Are you a people-focused professional who enjoys getting out on-site and building relationships face-to-face? Do you want to work for a well-established electrical services company as a Resident Liaison Officer that values its people, offers real career progression, and makes a genuine difference to local communities? Join a growing family-run business with a strong reputation for quality and care. You\’ll play a key role as a Resident Liaison Officer in supporting electrical compliance programs by engaging directly with residents, improving access rates, and ensuring everyone feels informed and supported. This is a varied and rewarding role where no two days are the same. Your Role As A Resident Liaison Officer Will Include: * Visiting properties across London & the South East to engage with residents * Collecting and updating contact information to support compliance visits * Booking and confirming appointments with residents face-to-face * Supporting engineers on-site, especially during sensitive or anxious visits * Resolving resident concerns before they escalate * Reporting progress and feedback to operational teams The Ideal Resident Liaison Officer Will Have: * Excellent communication and interpersonal skills * Confidence engaging with residents from diverse backgrounds * Strong organisational skills and attention to detail * Experience in housing, compliance, utilities, or a customer-facing role * Full UK driving licence (held for 12+ months) * A proactive, empathetic, and solution-focused mindset Apply now or call Billy on (phone number removed) for immediate consideration! Keywords: Resident Liaison Officer, Resident Engagement Officer, Housing Officer, Customer Liaison Officer, Compliance Officer, Utilities Liaison, Customer Relations, Social Housing, Field Officer, London, Hertford, Watford, Essex, Kent, Surrey This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed
Resident Liaison Officer employer: Future Engineering Recruitment Ltd
Contact Detail:
Future Engineering Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Get out there and network! Attend local events or community gatherings where you can meet people in the industry. Building relationships face-to-face is key, especially for a role like Resident Liaison Officer.
✨Tip Number 2
Don’t underestimate the power of social media. Use platforms like LinkedIn to connect with professionals in the electrical services sector. Engage with their posts and share your insights to get noticed!
✨Tip Number 3
Practice your communication skills! Since this role involves engaging with residents, try role-playing scenarios with friends or family. This will help you feel more confident when addressing concerns on-site.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find other exciting opportunities that might just be the perfect fit for you.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Show Your People Skills: As a Resident Liaison Officer, your ability to connect with residents is key. Make sure to highlight any experience you have in customer-facing roles or community engagement. We want to see how you can build relationships and resolve concerns effectively!
Be Organised and Detail-Oriented: This role requires strong organisational skills, so don’t shy away from showcasing your attention to detail. Whether it’s managing appointments or updating contact information, let us know how you keep everything on track!
Tailor Your Application: Take the time to tailor your application to the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for. This shows us you’re genuinely interested in the role and have done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Future Engineering Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key tasks like engaging with residents and supporting compliance visits. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully engaged with diverse groups in the past. Think of specific situations where your communication and interpersonal skills made a difference, especially in resolving concerns.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to handle sensitive resident issues or improve access rates. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company culture, career progression opportunities, or how they measure success in the role. This shows your genuine interest and helps you determine if the company is the right fit for you.
