Sports Centre Team Member in Keynsham

Sports Centre Team Member in Keynsham

Keynsham Full-Time 13000 - 16000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support fitness programmes and create positive experiences for members and guests.
  • Company: Join a supportive team at Wellsway Sports Centre, part of Futura Learning Partnership.
  • Benefits: Enjoy a Health Cash Plan and opportunities for professional growth.
  • Why this job: Make a real impact on community wellbeing while working in a fun environment.
  • Qualifications: Strong customer service skills; Level 2 Fitness qualification preferred.
  • Other info: Flexible hours with evening and weekend shifts; great for students!

The predicted salary is between 13000 - 16000 £ per year.

Wellsway Sports Centre is seeking a motivated Sports Centre Team Member to join our team. You’ll join colleagues who work collaboratively to create a positive, inclusive learning environment where staff and pupils thrive together.

About Us

At Futura Learning Partnership, we are committed to helping every individual flourish. Our Sports Centres play a vital role in supporting wellbeing, community engagement, and high‑quality fitness provision. Our teams work collaboratively, modelling our values of Respect, Opportunity, Collaboration and Aspiration to deliver exceptional customer experiences.

About the Role

We are looking for an energetic and customer‑focused Sports Centre Team Member to join our commercial services team. This is an exciting opportunity to support the delivery of high‑quality fitness and sports programmes, ensuring every member and guest enjoys an excellent experience from start to finish. In this role, you will:

  • Assist members and guests with fitness support, bookings and enquiries, providing a positive, end‑to‑end experience.
  • Maintain clean, safe and functional gym, studio, sports hall and equipment areas at all times.
  • Support on gym floor cover, health checks, inductions, and (if qualified) teach or assist with group exercise classes.
  • Play a key role in member sales and retention by building meaningful connections and understanding members’ needs.
  • Uphold excellent operational standards and act as a positive role model for other staff.
  • Use IT systems competently to complete bookings, sales and member support tasks.

About You

We’re looking for someone who:

  • Has strong customer service skills and enjoys creating positive experiences.
  • Brings enthusiasm, professionalism and a positive, motivational attitude.
  • Enjoys working as part of a team and contributes to a collaborative environment.
  • Is flexible and able to work early mornings, evenings and weekends as required.
  • Holds (or is working towards) a Level 2 Fitness qualification; Level 3 or group exercise qualifications are desirable.
  • Communicates clearly, warmly and effectively with members and colleagues.

Our Culture and Offer

You will join a supportive and ambitious team that values professional growth, wellbeing and collaboration. All colleagues benefit from a fully funded Health Cash Plan, offering up to £500 per year towards everyday health costs such as dental, optical and physiotherapy.

How to Apply

To apply, please click the Apply button on this advert. Closing date: 22nd February 2026 Interview date: To be held shortly after.

Role information: Working Evenings and weekends 8.75 Hours per week Early applications are encouraged.

Safeguarding

Futura Learning Partnership is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. Pre‑employment checks will include an enhanced DBS, barred‑list check, references and online searches.

Equal Opportunities

We value diversity and welcome applications from candidates of all backgrounds. We are committed to creating an inclusive environment where all staff feel supported and able to reach their full potential.

Sports Centre Team Member in Keynsham employer: Futura Learning Partnership

Futura Learning Partnership is an exceptional employer that prioritises the wellbeing and professional growth of its staff. As a Sports Centre Team Member, you will be part of a collaborative and inclusive team dedicated to delivering high-quality fitness experiences while enjoying benefits such as a fully funded Health Cash Plan. With a strong focus on respect, opportunity, and aspiration, this role offers a meaningful chance to contribute to community engagement and personal development in a supportive environment.
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Contact Detail:

Futura Learning Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sports Centre Team Member in Keynsham

✨Tip Number 1

Get to know the company culture! Before your interview, check out Wellsway Sports Centre's social media and website. Understanding their values of Respect, Opportunity, Collaboration, and Aspiration will help you connect with the team during your chat.

✨Tip Number 2

Practice your customer service skills! Think of examples where you've created positive experiences for others. This role is all about making connections, so be ready to share how you can bring that energy to the Sports Centre.

✨Tip Number 3

Show off your teamwork spirit! Be prepared to discuss how you’ve collaborated with others in the past. Highlighting your ability to work well in a team will resonate with their focus on creating a supportive environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Futura Learning Partnership family!

We think you need these skills to ace Sports Centre Team Member in Keynsham

Customer Service Skills
Fitness Knowledge
Teamwork
Communication Skills
Enthusiasm
Professionalism
Motivational Attitude
Flexibility
IT Competence
Sales Skills
Problem-Solving Skills
Health and Safety Awareness
Time Management
Adaptability

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for sports and customer service shine through. We want to see that you’re excited about the role and ready to contribute to our positive environment!

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples of how you've created positive experiences for customers in the past.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our fantastic team at Wellsway Sports Centre.

How to prepare for a job interview at Futura Learning Partnership

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Sports Centre Team Member. Familiarise yourself with the job description and think about how your skills align with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Since this role is all about creating positive experiences for members and guests, be ready to share examples of how you've excelled in customer service. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your enthusiasm and professionalism.

✨Emphasise Teamwork and Collaboration

Wellsway Sports Centre values collaboration, so be prepared to discuss your experience working in teams. Share stories that highlight your ability to work well with others, contribute to a positive environment, and support your colleagues. This will show that you embody their values.

✨Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions about the team, the culture, and the expectations for the role. This not only shows your interest but also helps you determine if the environment is the right fit for you. Plus, it gives you a chance to engage with your interviewers!

Sports Centre Team Member in Keynsham
Futura Learning Partnership
Location: Keynsham

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