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- Tasks: Oversee integration issues, track resolutions, and report to senior stakeholders.
- Company: Leading OEM client based in Gaydon with a focus on innovation.
- Benefits: Competitive pay rate of £33.64 per hour on an Inside IR35 contract.
- Why this job: Join a dynamic team and drive impactful solutions in complex systems.
- Qualifications: Degree level education or equivalent experience in issue management.
- Other info: Opportunity to work within structured project frameworks and enhance your skills.
The predicted salary is between 25 - 40 £ per hour.
Our OEM Client based in Gaydon is searching for an Issue Management Specialist to join their team on an Inside IR35 contract. The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Umbrella Pay Rate: £33.64 per hour.
Duties:
- This role is responsible for overseeing the identification, tracking, and resolution of integration issues across complex systems.
- The successful candidate will ensure consistent adherence to established processes, effective utilisation of issue management tools and clear and transparent reporting to Senior Stakeholders.
- Key aspects of this role involve the ability to drive actions based on clear KPIs around defect management with Stakeholders across the company.
- Strong skills in developing metrics, dashboards, and professional presentations are essential.
Skills Required:
- Strong knowledge of issue and defect management processes and tools.
- Proficiency in root cause analysis techniques and problem-solving methodologies.
- Ability to develop, interpret, and present metrics, KPIs and performance dashboards.
- Solid understanding of software integration principles and dependencies.
- Excellent communication skills with the ability to lead discussions on complex or sensitive matters.
- High attention to detail and process discipline.
- Ability to identify areas of weakness and where help is needed.
- Experience working within structured project governance frameworks (e.g., PMO, programme teams).
- Familiarity with Agile and Waterfall delivery models.
- Ability to maintain and update issue registers and tracking systems with accuracy and rigour.
- Ability to facilitate regular issue review meetings, ensuring clear ownership and timely follow-up.
Education Required:
Educated to degree level, or equivalent relevant experience.
Issue Management Specialist employer: Futura Design
Contact Detail:
Futura Design Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Issue Management Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by diving deep into the company's projects and challenges. Show them you understand their needs and how your skills in issue management can make a difference. Tailor your examples to highlight your experience with metrics and stakeholder communication.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got all the latest roles listed there, and it’s the best way to ensure your application gets seen. Plus, you’ll be part of our community, where we share tips and support each other in landing those dream jobs!
We think you need these skills to ace Issue Management Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Issue Management Specialist. Highlight your experience with issue and defect management processes, and don’t forget to showcase your skills in developing metrics and dashboards!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of software integration principles and how you’ve successfully communicated complex issues in the past.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues before. We want to see your proficiency in root cause analysis and how you’ve driven actions based on KPIs in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Futura Design
✨Know Your Stuff
Make sure you brush up on your knowledge of issue and defect management processes. Familiarise yourself with the tools and methodologies mentioned in the job description, like root cause analysis and performance dashboards. Being able to discuss these confidently will show that you're the right fit for the role.
✨Showcase Your Communication Skills
Since this role involves leading discussions on complex matters, practice articulating your thoughts clearly and concisely. Prepare examples from your past experiences where you've effectively communicated with stakeholders or facilitated meetings. This will demonstrate your ability to handle sensitive topics with ease.
✨Prepare for Metrics and KPIs
Get ready to talk about how you've developed and interpreted metrics in previous roles. Bring along examples of dashboards or reports you've created, and be prepared to explain how they drove actions or decisions. This will highlight your analytical skills and attention to detail.
✨Understand Project Governance
Familiarise yourself with structured project governance frameworks like PMO and programme teams. Be ready to discuss how you've worked within these frameworks before, and how you can ensure adherence to processes in your new role. This will show that you understand the importance of structure in managing issues effectively.
