At a Glance
- Tasks: Be the go-to person for HR queries and help colleagues navigate policies.
- Company: Join a leading OEM client in Coventry with a supportive team.
- Benefits: Contract role until April 2027 with competitive pay and flexible working.
- Other info: Dynamic work environment with opportunities for professional growth.
- Why this job: Make a real difference by supporting employees and enhancing their HR experience.
- Qualifications: Strong communication skills and a good understanding of HR processes.
The predicted salary is between 30000 - 40000 £ per year.
Our OEM Client based in Coventry is searching for a HR Consultant to join their team, Inside IR35. This is a contract position with a proposed end date of April 2027.
Duties:
- The role sits within the Contact Centre within HR Direct, which acts as the first point of contact for general HR queries from all colleagues and managers.
- This employee-focused role primarily clarifies and resolves employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters.
- The role manages queries received via email/portal and escalations from the HR Virtual Assistant and will also make outbound calls where necessary to discuss queries with employees.
- The role is responsible for pulling the absence report and managing the Unassociated inbox as a daily task, which is a repository for non-employee queries raised from non-company email addresses.
Responsibilities:
- First point of contact for the company's UK-based employees, answering queries via outbound calling and email/portal/virtual chat on HR policy and procedures.
- Understand the employee's query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances.
- Utilise knowledge of employment law and their policy to coach and manage.
HR Consultant employer: Futura Design
Contact Detail:
Futura Design Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills align with their needs. We want you to shine when you get that chance to impress!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. It’s a small gesture that can make a big difference.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that HR Consultant gig. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace HR Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Consultant role. Highlight relevant experience and skills that match the job description, especially around handling employee queries and understanding HR policies.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the responsibilities listed in the job description.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your written and verbal communication skills in your application. Clear, concise language will show us you can handle employee queries effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Futura Design
✨Know Your HR Policies Inside Out
Make sure you’re well-versed in the HR policies and procedures relevant to the role. Brush up on common queries that employees might have, as this will help you demonstrate your understanding of the job during the interview.
✨Practice Your Communication Skills
Since the role involves a lot of communication, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable discussing HR topics and handling queries.
✨Showcase Your Problem-Solving Abilities
Be prepared to discuss specific examples where you’ve successfully resolved HR-related issues. Think about times when you had to clarify policies or manage employee relations matters, as these experiences will highlight your suitability for the role.
✨Familiarise Yourself with Employment Law
Understanding employment law is crucial for this position. Brush up on key legislation that affects HR practices, as being able to reference this knowledge during your interview will show that you’re serious about the role and ready to tackle any challenges.