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- Tasks: Oversee integration issues, ensuring effective tracking and resolution across complex systems.
- Company: Join a leading OEM client in Gaydon with a focus on innovation.
- Benefits: Competitive pay rate of £33.64 per hour on an Inside IR35 contract.
- Why this job: Make a real impact by driving actions based on KPIs and enhancing issue management processes.
- Qualifications: Degree level education or equivalent experience in issue management and defect processes.
- Other info: Dynamic role with opportunities to lead discussions and present metrics to senior stakeholders.
The predicted salary is between 25 - 40 £ per hour.
Our OEM Client based in Gaydon is searching for an Issue Management Specialist to join their team on an Inside IR35 contract.
Umbrella Pay Rate: £33.64 per hour.
Duties: This role is responsible for overseeing the identification, tracking, and resolution of integration issues across complex systems. While the role demands a high level of technical understanding, it is not hands-on in nature. The successful candidate will ensure consistent adherence to established processes, effective utilisation of issue management tools, and clear and transparent reporting to Senior Stakeholders. Key aspects of this role involve the ability to drive actions based on clear KPIs around defect management with Stakeholders across the company. Strong skills in developing metrics, dashboards, and professional presentations are essential.
Skills Required:
- Strong knowledge of issue and defect management processes and tools.
- Proficiency in root cause analysis techniques and problem-solving methodologies.
- Ability to develop, interpret, and present metrics, KPIs, and performance dashboards.
- Solid understanding of software integration principles and dependencies.
- Excellent communication skills with the ability to lead discussions on complex or sensitive matters.
- High attention to detail and process discipline.
- Ability to identify areas of weakness and where help is needed.
- Experience working within structured project governance frameworks (e.g., PMO, programme teams).
- Familiarity with Agile and Waterfall delivery models.
- Ability to maintain and update issue registers and tracking systems with accuracy and rigour.
- Ability to facilitate regular issue review meetings, ensuring clear ownership and timely follow-up.
Education Required: Educated to degree level, or equivalent relevant experience.
Issue Management Specialist employer: Futura Design Limited
Contact Detail:
Futura Design Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Issue Management Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about opportunities at our OEM Client in Gaydon. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for interviews by brushing up on your issue management knowledge. Be ready to discuss how you've tackled complex integration issues in the past and how you can drive actions based on KPIs. We want to see your problem-solving skills shine!
✨Tip Number 3
Show off your metrics and dashboard skills! Bring examples of your previous work to the interview. This will demonstrate your ability to develop and present performance metrics clearly, which is crucial for the Issue Management Specialist role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Issue Management Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Issue Management Specialist. Highlight your experience with issue and defect management processes, and don’t forget to showcase your skills in developing metrics and dashboards!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of software integration principles and how you’ve successfully communicated complex issues in the past.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues before. We want to see your proficiency in root cause analysis and how you’ve driven actions based on KPIs in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Futura Design Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of issue and defect management processes. Be ready to discuss specific tools you've used and how they helped you track and resolve issues in previous roles.
✨Showcase Your Metrics Skills
Prepare to talk about how you've developed and presented metrics or dashboards in the past. Bring examples if you can, as this will demonstrate your ability to interpret data and communicate it effectively to stakeholders.
✨Communicate Clearly
Since this role involves leading discussions on complex matters, practice articulating your thoughts clearly and concisely. Think about how you would explain a technical issue to someone without a technical background.
✨Be Process-Oriented
Highlight your attention to detail and process discipline. Be ready to discuss how you've maintained issue registers and tracking systems accurately, and how you ensure adherence to established processes in your work.
