Issue Management Specialist

Issue Management Specialist

London Temporary No home office possible
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At a Glance

  • Tasks: Oversee integration issues and ensure effective resolution across complex systems.
  • Company: Join a leading OEM client based in Gaydon with a focus on innovation.
  • Benefits: Competitive pay rate of £33.64 per hour, contract until March 2026.
  • Why this job: Make a real impact by driving actions and improving processes in a dynamic environment.
  • Qualifications: Degree level education or equivalent experience in issue management.
  • Other info: Opportunity to work within structured project governance frameworks and develop key skills.

Our OEM Client based in Gaydon, is searching for an Issue Management Specialist to join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. Duties: This role (Issue Management Specialist) is responsible for overseeing the identification, tracking, and resolution of integration issues across complex systems. While the role demands a high level of technical understanding, it is not hands-on in nature. The successful candidate will ensure consistent adherence to established processes, effective utilisation of Issue Management Tools and clear and transparent reporting to Senior Stakeholders. Key aspects of this role involves the ability to drive actions based on clear KPI\’s around Defect Management with Stakeholders across the company. Strong skills in developing metrics, dashboards, and professional presentations are essential. Skills Required: Strong knowledge of Issue and Defect Management Processes and Tools. Proficiency in Root Cause Analysis Techniques and Problem-Solving Methodologies. Ability to develop, interpret, and present metrics, KPIs and performance dashboards. Solid understanding of software integration principles and dependencies. Excellent communication skills with the ability to lead discussions on complex or sensitive matters. High attention to detail and process discipline. Ability to identify areas of weakness and where help is needed. Experience working within Structured Project Governance Frameworks (e.g., PMO, Programme Teams). Familiarity with Agile and Waterfall delivery models. Ability to maintain and update issue registers and tracking systems with accuracy and rigour. Ability to facilitate regular issue review meetings, ensuring clear ownership and timely follow-up. Education Required: Educated to degree level, or equivalent relevant experience.
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Issue Management Specialist employer: Futura Design Limited

Our OEM Client in Gaydon offers a dynamic work environment that fosters innovation and collaboration, making it an excellent employer for an Issue Management Specialist. With a strong focus on employee growth and development, the company provides opportunities to enhance your skills in a supportive culture that values transparency and effective communication. The competitive pay rate and commitment to maintaining high standards in project governance ensure that you will be part of a team dedicated to excellence in managing complex integration issues.
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Contact Detail:

Futura Design Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Issue Management Specialist

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who might know about opportunities at our OEM Client. A personal recommendation can make all the difference in landing that interview.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of Issue and Defect Management Processes. We want you to showcase your skills in Root Cause Analysis and how you can drive actions based on KPIs. Be ready to discuss real-life examples!

✨Tip Number 3

Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team!

We think you need these skills to ace Issue Management Specialist

Issue Management Processes
Defect Management Tools
Root Cause Analysis Techniques
Problem-Solving Methodologies
Metrics Development
KPI Interpretation
Performance Dashboards
Software Integration Principles
Communication Skills
Project Governance Frameworks
Agile Delivery Model
Waterfall Delivery Model
Issue Tracking Systems
Meeting Facilitation
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Issue Management Specialist role. Highlight your experience with issue and defect management processes, and don’t forget to showcase your skills in developing metrics and dashboards. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of software integration principles and your ability to communicate effectively with stakeholders. Let us know how you can drive actions based on KPIs!

Showcase Your Problem-Solving Skills: In your application, be sure to highlight your proficiency in root cause analysis techniques and problem-solving methodologies. We love candidates who can think critically and identify areas of weakness. Share examples of how you've tackled complex issues in the past!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you. Don’t miss out on this opportunity!

How to prepare for a job interview at Futura Design Limited

✨Know Your Tools

Familiarise yourself with the specific Issue Management Tools mentioned in the job description. Be ready to discuss how you've used similar tools in past roles, and think about examples where you effectively tracked and resolved issues.

✨Metrics Matter

Prepare to talk about your experience with developing metrics and dashboards. Bring examples of how you've used KPIs to drive actions and improve processes, as this will show your ability to align with the company's goals.

✨Communication is Key

Since the role involves clear reporting to Senior Stakeholders, practice articulating complex information simply. Think of scenarios where you've led discussions on sensitive matters and be ready to share those experiences.

✨Understand the Frameworks

Brush up on Structured Project Governance Frameworks like PMO and Agile methodologies. Be prepared to discuss how you've navigated these frameworks in previous roles, as it will demonstrate your adaptability and understanding of project management.

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