Store Manager - Leeds

An exciting opportunity has arisen to lead our fantastic Leeds branch.

If you’re a commercially minded, customer-focused leader with a passion for sales, we’d love to hear from you!

Duties and responsibilities:

• Be highly sales-driven and commercially aware, consistently seeking opportunities to increase revenue and improve store performance.
• Lead a customer-focused team to maximise sales, exceed targets, and deliver outstanding service.
• Be a hands-on leader , working alongside the team to inspire and motivate, leading by example in all aspects of store operations.
• Manage stock effectively , ensuring the right products are available at the right time, and commercially merchandised.
• Use sales data and insights to drive commercial success and optimise store performance.
• Ensure the customer experience is seamless , keeping them at the heart of all store operations.
• Handle customer complaints efficiently and professionally to maintain high service standards.
• Recruit and develop a high-performing team , coaching and training them to excel in sales and service.
• Maintain a positive, can-do mindset , ensuring the store runs smoothly and efficiently, even in challenging situations.
• Ensure all policies, promotions, and procedures are carried out accurately and on time.
• Maintain high visual merchandising standards , working closely with the Visual Merchandising team.

Requirements:

• Excellent communication skills , with the ability to build relationships with customers and colleagues across the business.
• 2-4 years of management and sales experience in a customer service-driven role.
• Proven track record of achieving sales targets and driving business performance.
• Strong leadership skills , with the ability to inspire and develop a team.
• A hands-on approach , with a willingness to get involved in all aspects of store life.
• A proactive, solutions-focused mindset , always looking for ways to improve and solve problems.
• Strong organisational and planning abilities to ensure smooth store operations.
• Keen commercial awareness , with the ability to analyse sales trends and respond effectively.
• Experience in stock management , ensuring optimal levels and reducing shrinkage.
• Strong visual merchandising skills , with an eye for creating an engaging store environment.
• IT competency to manage systems and reporting effectively.

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