Store Manager - East Sheen
Store Manager - East Sheen

Store Manager - East Sheen

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Futon Company

At a Glance

  • Tasks: Lead a vibrant team to boost sales and deliver exceptional customer service.
  • Company: Join a dynamic retail environment in East Sheen with a focus on growth.
  • Benefits: Competitive salary, commission on sales, generous staff discount, and 28 days holiday.
  • Why this job: Be a hands-on leader and make a real impact in a thriving store.
  • Qualifications: 2-4 years of management experience and a passion for customer service.
  • Other info: Great opportunities for career development and a positive work culture.

The predicted salary is between 30000 - 40000 £ per year.

An exciting opportunity has arisen to lead our lovely East Sheen branch. If you’re a commercially minded, customer-focused leader with a passion for sales, we’d love to hear from you!

Duties and responsibilities:

  • Be highly sales-driven and commercially aware, consistently seeking opportunities to increase revenue and improve store performance.
  • Lead a customer-focused team to maximise sales, exceed targets, and deliver outstanding service.
  • Be a hands-on leader, working alongside the team to inspire and motivate, leading by example in all aspects of store operations.
  • Manage stock effectively, ensuring the right products are available at the right time, and commercially merchandised.
  • Use sales data and insights to drive commercial success and optimise store performance.
  • Ensure the customer experience is seamless, keeping them at the heart of all store operations.
  • Handle customer complaints efficiently and professionally to maintain high service standards.
  • Recruit and develop a high-performing team, coaching and training them to excel in sales and service.
  • Maintain a positive, can-do mindset, ensuring the store runs smoothly and efficiently, even in challenging situations.
  • Ensure all policies, promotions, and procedures are carried out accurately and on time.
  • Maintain high visual merchandising standards, working closely with the Visual Merchandising team.

Requirements:

  • Excellent communication skills, with the ability to build relationships with customers and colleagues across the business.
  • 2-4 years of management and sales experience in a customer service-driven role.
  • Proven track record of achieving sales targets and driving business performance.
  • Strong leadership skills, with the ability to inspire and develop a team.
  • A hands-on approach, with the willingness to get involved in all aspects of store life.
  • A proactive, solutions-focused mindset, always looking for ways to improve and solve problems.
  • Strong organisational and planning abilities to ensure smooth store operations.
  • Keen commercial awareness, with the ability to analyse sales trends and respond effectively.
  • Experience in stock management, ensuring optimal levels and reducing shrinkage.
  • Strong visual merchandising skills, with an eye for creating an engaging store environment.
  • IT competency to manage systems and reporting effectively.

Competitive salary and great benefits. Commission on personal sales. Excellent staff discount (after qualifying period). 28 days holiday per year (inclusive of bank holidays), rising to 33 days after 5 years of service.

Store Manager - East Sheen employer: Futon Company

Join our vibrant East Sheen branch as a Store Manager, where you'll lead a passionate team in a customer-centric environment that prioritises sales and service excellence. We offer competitive salaries, generous staff discounts, and a supportive culture that fosters personal and professional growth, ensuring you thrive in your role while enjoying 28 days of holiday, increasing to 33 days after five years. With a hands-on approach and a commitment to teamwork, you'll find a rewarding career path in a dynamic retail setting that values your contributions.
Futon Company

Contact Detail:

Futon Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - East Sheen

✨Tip Number 1

Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk into that interview, you can show them you’re not just another candidate but someone who genuinely cares about their brand.

✨Tip Number 2

Practice makes perfect! Grab a mate and do some mock interviews. Focus on those key skills they’re after, like leadership and sales experience. The more you rehearse, the more confident you’ll feel when it’s your turn in the hot seat.

✨Tip Number 3

Show off your personality! When you’re in the interview, let your passion for customer service shine through. Share stories of how you’ve led teams or tackled challenges. They want to see the real you, so don’t hold back!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and professional. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Store Manager role at East Sheen.

We think you need these skills to ace Store Manager - East Sheen

Sales-Driven
Customer Focus
Leadership Skills
Team Development
Stock Management
Visual Merchandising
Communication Skills
Problem-Solving Skills
Organisational Skills
Commercial Awareness
Data Analysis
Hands-On Approach
Proactive Mindset
IT Competency

Some tips for your application 🫡

Show Your Sales Passion: When writing your application, make sure to highlight your passion for sales and customer service. We want to see how you've driven sales in the past and how you can bring that energy to our East Sheen branch!

Be a Team Player: Emphasise your leadership skills and how you've developed teams in previous roles. We love hands-on leaders who inspire their teams, so share examples of how you've motivated others to achieve great results.

Know Your Numbers: Demonstrate your commercial awareness by mentioning specific sales targets you've achieved or strategies you've implemented. We appreciate candidates who can analyse data and use it to drive performance, so don’t hold back!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out on this opportunity!

How to prepare for a job interview at Futon Company

✨Know Your Numbers

Before the interview, brush up on your sales figures and any relevant data from your previous roles. Being able to discuss how you’ve driven sales and improved performance will show that you’re commercially minded and results-driven.

✨Showcase Your Leadership Style

Prepare examples of how you've led teams in the past. Think about specific situations where you inspired your team or resolved conflicts. This will demonstrate your strong leadership skills and hands-on approach, which are crucial for a Store Manager.

✨Customer-Centric Mindset

Be ready to discuss how you’ve handled customer complaints and ensured a seamless customer experience. Share stories that highlight your ability to keep customers at the heart of operations, as this is key for the role.

✨Visual Merchandising Savvy

Familiarise yourself with visual merchandising principles and be prepared to talk about how you’ve created engaging store environments. Bring ideas on how you could enhance the East Sheen branch’s visual appeal to impress your interviewers.

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