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- Tasks: Lead a vibrant team to boost sales and deliver exceptional customer service.
- Company: Join a dynamic retail brand with a focus on growth and teamwork.
- Benefits: Competitive salary, commission on sales, generous staff discount, and 28 days holiday.
- Why this job: Be a hands-on leader and make a real impact in a thriving store environment.
- Qualifications: 2-4 years of management experience and a passion for customer service.
- Other info: Great opportunities for career advancement and personal development.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen to lead our lovely East Sheen branch. If you're a commercially minded, customer-focused leader with a passion for sales, we'd love to hear from you!
Duties and responsibilities:
- Be highly sales-driven and commercially aware, consistently seeking opportunities to increase revenue and improve store performance.
- Lead a customer-focused team to maximise sales, exceed targets, and deliver outstanding service.
- Be a hands-on leader, working alongside the team to inspire and motivate, leading by example in all aspects of store operations.
- Manage stock effectively, ensuring the right products are available at the right time, and commercially merchandised.
- Use sales data and insights to drive commercial success and optimise store performance.
- Ensure the customer experience is seamless, keeping them at the heart of all store operations.
- Handle customer complaints efficiently and professionally to maintain high service standards.
- Recruit and develop a high-performing team, coaching and training them to excel in sales and service.
- Maintain a positive, can-do mindset, ensuring the store runs smoothly and efficiently, even in challenging situations.
- Ensure all policies, promotions, and procedures are carried out accurately and on time.
- Maintain high visual merchandising standards, working closely with the Visual Merchandising team.
Requirements:
- Excellent communication skills, with the ability to build relationships with customers and colleagues across the business.
- 2-4 years of management and sales experience in a customer service-driven role.
- Proven track record of achieving sales targets and driving business performance.
- Strong leadership skills, with the ability to inspire and develop a team.
- A hands-on approach, with the willingness to get involved in all aspects of store life.
- A proactive, solutions-focused mindset, always looking for ways to improve and solve problems.
- Strong organisational and planning abilities to ensure smooth store operations.
- Keen commercial awareness, with the ability to analyse sales trends and respond effectively.
- Experience in stock management, ensuring optimal levels and reducing shrinkage.
- Strong visual merchandising skills, with an eye for creating an engaging store environment.
- IT competency to manage systems and reporting effectively.
Competitive salary and great benefits. Commission on personal sales. Excellent staff discount (after qualifying period). 28 days holiday per year (inclusive of bank holidays), rising to 33 days after 5 years of service.
Store Manager - East Sheen in London employer: Futon Company
Contact Detail:
Futon Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - East Sheen in London
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the store's vibe.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to sales and leadership. Think about how you can demonstrate your hands-on approach and customer focus during the chat.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager - East Sheen in London
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let your enthusiasm for sales shine through! We want to see how you've driven revenue in previous roles and how you plan to bring that energy to our East Sheen branch.
Highlight Your Leadership Skills: Make sure to showcase your experience in leading teams. We’re looking for someone who can inspire and motivate others, so share examples of how you've developed high-performing teams in the past.
Be Customer-Focused: Remember, the customer experience is key! In your application, mention specific instances where you've gone above and beyond to ensure customer satisfaction. This will show us that you truly understand the importance of putting customers at the heart of operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Futon Company
✨Know Your Numbers
As a Store Manager, you'll need to be commercially aware. Brush up on your sales data and trends before the interview. Be ready to discuss how you've used data in the past to drive sales and improve performance.
✨Showcase Your Leadership Style
Prepare examples of how you've led a team in previous roles. Highlight your hands-on approach and how you inspire and motivate your team. Think of specific situations where your leadership made a difference in achieving targets.
✨Customer-Centric Mindset
Since the role is all about delivering outstanding service, come prepared with examples of how you've handled customer complaints or improved the customer experience. Show that you truly understand the importance of keeping customers at the heart of operations.
✨Visual Merchandising Savvy
Familiarise yourself with visual merchandising principles. Be ready to discuss how you've created engaging store environments in the past. If you have any ideas for the East Sheen branch, don’t hesitate to share them during the interview!