At a Glance
- Tasks: Lead a vibrant team to boost sales and deliver exceptional customer service.
- Company: Join a dynamic retail environment in Guildford with a focus on growth.
- Benefits: Enjoy a competitive salary, commission, staff discounts, and generous holiday allowance.
- Other info: Opportunity for career growth and development in a supportive atmosphere.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: 2-4 years of management experience and a passion for sales are essential.
The predicted salary is between 30000 - 40000 £ per year.
Employment type: Full-time - Fixed-term Maternity Cover Role
An exciting opportunity has arisen to lead our lovely Guildford branch on a fixed-term maternity cover basis. If you’re a commercially minded, customer-focused leader with a passion for sales, we’d love to hear from you!
Duties and responsibilities:
- Be highly sales-driven and commercially aware, consistently seeking opportunities to increase revenue and improve store performance.
- Lead a customer-focused team to maximise sales, exceed targets, and deliver outstanding service.
- Be a hands-on leader, working alongside the team to inspire and motivate, leading by example in all aspects of store operations.
- Manage stock effectively, ensuring the right products are available at the right time, and commercially merchandised.
- Use sales data and insights to drive commercial success and optimise store performance.
- Ensure the customer experience is seamless, keeping them at the heart of all store operations.
- Handle customer complaints efficiently and professionally to maintain high service standards.
- Recruit and develop a high-performing team, coaching and training them to excel in sales and service.
- Maintain a positive, can-do mindset, ensuring the store runs smoothly and efficiently, even in challenging situations.
- Ensure all policies, promotions, and procedures are carried out accurately and on time.
- Maintain high visual merchandising standards, working closely with the Visual Merchandising team.
Requirements:
- Excellent communication skills, with the ability to build relationships with customers and colleagues across the business.
- 2-4 years of management and sales experience in a customer service-driven role.
- Proven track record of achieving sales targets and driving business performance.
- Strong leadership skills, with the ability to inspire and develop a team.
- A hands-on approach, with a willingness to get involved in all aspects of store life.
- A proactive, solutions-focused mindset, always looking for ways to improve and solve problems.
- Strong organisational and planning abilities to ensure smooth store operations.
- Keen commercial awareness, with the ability to analyse sales trends and respond effectively.
- Experience in stock management, ensuring optimal levels and reducing shrinkage.
- Strong visual merchandising skills, with an eye for creating an engaging store environment.
- IT competency to manage systems and reporting effectively.
Competitive salary and great benefits. Commission on personal sales. Excellent staff discount (after qualifying period). 28 days holiday per year (inclusive of bank holidays), rising to 33 days after 5 years of service.
Store Manager - Guildford employer: Futon Company
Join our vibrant Guildford branch as a Store Manager and experience a supportive work culture that prioritises employee growth and development. With competitive salaries, generous holiday allowances, and a strong emphasis on teamwork and customer service, we empower our leaders to inspire their teams while driving sales success. Our commitment to a positive work environment ensures that you will thrive in your role, making a meaningful impact on both customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about openings at our Guildford branch. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching our store’s performance and recent sales trends. Show us you’re not just passionate about sales but also understand how to drive revenue and improve store performance.
✨Tip Number 3
Be ready to showcase your leadership skills! We want to see how you inspire and motivate a team. Think of examples where you’ve led by example and created a positive, customer-focused environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at the Guildford branch.
We think you need these skills to ace Store Manager - Guildford
Some tips for your application 🫡
Show Your Sales Savvy:Make sure to highlight your sales experience and achievements in your application. We want to see how you've driven revenue and improved performance in previous roles, so don’t hold back on the numbers!
Be Customer-Focused:Since this role is all about leading a customer-focused team, share examples of how you've put customers at the heart of your operations. We love seeing candidates who can handle complaints like pros and create seamless experiences.
Demonstrate Leadership Skills:We’re looking for someone who can inspire and develop a team. In your application, mention your leadership style and any specific instances where you’ve motivated your team to exceed targets or improve service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Guildford branch.
How to prepare for a job interview at Futon Company
✨Know Your Numbers
Before the interview, brush up on your sales figures and any relevant data from your previous roles. Being able to discuss how you’ve driven sales and improved performance will show that you’re commercially minded and results-driven.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past. Think about specific situations where you inspired your team or handled challenges effectively. This will demonstrate your strong leadership skills and hands-on approach.
✨Customer-Centric Mindset
Be ready to discuss how you prioritise customer experience. Share stories about how you've handled complaints or improved service standards. This will highlight your commitment to keeping customers at the heart of store operations.
✨Visual Merchandising Savvy
Familiarise yourself with visual merchandising principles and be prepared to talk about how you’ve created engaging store environments. Showing that you have an eye for detail and understand the importance of presentation can set you apart.
