At a Glance
- Tasks: Manage our digital storefront, from product catalogues to campaign pages and sales channels.
- Company: Join Fussy, a mission-driven brand banishing single-use plastic from bathrooms.
- Benefits: Hybrid working, 33 days leave, gym membership, and share options after probation.
- Other info: Exciting opportunity for career growth in a dynamic, eco-conscious environment.
- Why this job: Be part of a growing team making a real impact on sustainability.
- Qualifications: 1-3 years in ecommerce, hands-on Shopify experience, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
About Fussy
We're Fussy… about everything in our mission to banish single-use plastic from your bathroom. Having experienced exceptional growth over the past four years, we are now looking for a talented individual to join the team as Ecommerce Executive. You'll report to our Ecommerce Manager, working together to keep our digital store running like a well-oiled (sustainably sourced) machine. You'll own the operational layer of our ecommerce world — from catalogue management and campaign page builds to keeping our sales channels healthy and humming.
This is an exciting opportunity to join a scale-up through a significant period of growth. You'll be a hands-on executor who takes genuine pride in the details, and a champion for getting things done brilliantly.
What You'll Do:
- Own our product catalogue end-to-end, creating new products in Shopify, setting variants, inventory, pricing and SKUs, managing collections, SEO fields.
- Maintain site merchandising, bestseller ordering, cross-sells, upsells, featured products.
- Work with Recharge on customer portal queries escalated from CS, subscription product setup, basic rule management.
- Build campaign and landing pages in Sanity CMS and Shopify from briefs in line with brand guidelines, coordinating assets with creative/brand.
- Keep our sales channels in great shape, monitoring Meta Commerce Manager and Google Merchant Centre feeds, and supporting our TikTok Shop with accurate listings and responsive issue management.
- Build out our Shop App into a fully functioning store with collections, campaigns and purchasing enabled along with subscription upselling.
- Support and progressively own our Amazon presence, listings, content optimisation and operational upkeep.
- Be the first line of triage for site issues, inventory, chat widget, page errors, storefinder updates. Liaise with customer service on recurring site or order issues.
- Maintain shipping profiles and markets structure and catalogue pricing in Shopify.
- Produce regular trading reports including revenue, sessions, conversion rate, AOV, flag anomalies and support data-driven decision making.
Who You Are:
Great comes in lots of different forms, and we’re really open to seeing candidates from a range of backgrounds. Given the nature of this role and what we’ll ask of you, we do believe that the following skills are needed to be able to deliver to a high standard:
- 1–3 years in an ecommerce, digital or online retail role.
- Hands-on Shopify experience, product uploads, collections, page creation.
- Experience with Recharge; subscriptions are central to how we trade so comfort with the platform at an operational level is important.
- CMS experience (Sanity, Contentful or similar) — a strong advantage.
- Familiarity with Meta Commerce Manager and/or Google Merchant Centre.
- Familiarity with Google Analytics / GA4 or other analytics tools.
- Sharp attention to detail — you catch what others miss before it goes live.
- Comfortable managing multiple in-flight tasks and shifting priorities without dropping the ball.
And anyone who has these skills too would likely be a super fit for this role, but these are by no means essential:
- Experience with Amazon Seller Central.
- Basic HTML/CSS awareness.
- Klaviyo or similar ESP — basic segmentation and reporting.
What we offer:
- A chance to play a part in banishing single-use plastic from the bathroom.
- Hybrid working with Tuesdays, Wednesdays and Thursdays in our London (Shoreditch) office.
- 33 days annual leave including flexible bank holidays + a day off for your birthday – we encourage you to take time off to switch off, rest and recharge.
- Our WellHub membership with a range of fitness & wellbeing options - we care about our team’s wellness, from physical to mental health.
- Share options after probation, so that you can benefit from our growth.
- Gym membership.
Who we are:
Fussy are on a mission to banish single-use plastic from the bathroom by designing simple, effective and convenient personal care products that are backed by science not buzzwords. Our first product, a refillable deodorant, is now the UK’s top rated natural deodorant. We have put in place the foundations of a world-class team of employees and advisors and this is a super exciting time to join as we are now looking to accelerate our growth into new products and territories.
eCommerce Executive in London employer: Fussy
Fussy is an exceptional employer that champions sustainability and innovation, offering a vibrant work culture in the heart of Shoreditch, London. As an eCommerce Executive, you'll enjoy hybrid working, generous annual leave, and opportunities for personal growth through share options and wellness initiatives, all while contributing to our mission of eliminating single-use plastics from personal care products. Join us in making a meaningful impact while thriving in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Executive in London
✨Tip Number 1
Get to know Fussy and their mission! Research the company’s values and products so you can show genuine enthusiasm during your interview. This will help you stand out as someone who truly cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for practical tasks! Since the role involves hands-on work with Shopify and CMS, brush up on your skills. You might be asked to demonstrate your knowledge during the interview, so being ready to showcase your expertise is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Fussy team and making a difference.
We think you need these skills to ace eCommerce Executive in London
Some tips for your application 🫡
Show Your Passion for Sustainability:When you're writing your application, let your passion for sustainability shine through! We love candidates who share our mission to banish single-use plastic, so make sure to highlight any relevant experiences or values that align with this goal.
Tailor Your CV and Cover Letter:Don't just send a generic CV and cover letter. Take the time to tailor them specifically for the eCommerce Executive role. Mention your hands-on experience with Shopify and any other relevant tools, and show us how you can contribute to our digital store's success.
Be Detail-Oriented:We’re all about the details here at Fussy! Make sure your application is free from typos and errors. This is your chance to demonstrate your sharp attention to detail, which is crucial for the role. A polished application speaks volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at Fussy
✨Know Your eCommerce Stuff
Make sure you brush up on your eCommerce knowledge, especially around Shopify and CMS platforms like Sanity. Be ready to discuss your hands-on experience with product uploads, catalogue management, and any campaigns you've worked on. This will show that you're not just familiar with the tools but can actually use them effectively.
✨Show Off Your Attention to Detail
Fussy values detail, so be prepared to give examples of how you've caught errors or improved processes in your previous roles. Whether it's about managing inventory or ensuring accurate listings, demonstrating your sharp eye for detail will set you apart from other candidates.
✨Be Ready to Talk Data
Since you'll be producing trading reports and analysing metrics, it’s crucial to show your comfort with data. Familiarise yourself with key performance indicators like conversion rates and average order value, and be ready to discuss how you've used data to drive decisions in past roles.
✨Embrace the Mission
Fussy is all about sustainability and banishing single-use plastic. Make sure you express your passion for this mission during the interview. Share any personal experiences or initiatives you've been involved in that align with their values, as this will demonstrate that you're not just looking for a job, but a purpose-driven role.
