Remote Customer Experience Executive (3-Month Contract)
Remote Customer Experience Executive (3-Month Contract)

Remote Customer Experience Executive (3-Month Contract)

Full-Time 17280 - 28800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Resolve customer queries and ensure amazing experiences across various platforms.
  • Company: Join a sustainable personal care brand making a difference.
  • Benefits: Earn £28,800 pro-rated with 33 days annual leave.
  • Why this job: Be part of a mission-driven team focused on sustainability and customer satisfaction.
  • Qualifications: One year of customer service experience and strong communication skills.
  • Other info: Remote role with a fixed term from March to May 2026.

The predicted salary is between 17280 - 28800 £ per year.

A sustainable personal care brand is seeking a Customer Experience Executive for a fixed term role from March 1st to May 31st, 2026. This remote position involves resolving customer queries across various platforms and ensuring top-notch experiences.

Ideal candidates will have:

  • At least one year of customer service experience
  • Strong communication skills
  • A keen interest in sustainability

The role offers an annual salary of £28,800 pro-rated and includes 33 days annual leave.

Remote Customer Experience Executive (3-Month Contract) employer: Fussy Ltd

Join a forward-thinking sustainable personal care brand that prioritises employee well-being and growth. As a Remote Customer Experience Executive, you'll enjoy a supportive work culture that values your contributions, with generous benefits including 33 days of annual leave and a competitive salary. This role not only allows you to make a meaningful impact in customer service but also aligns with your passion for sustainability, making it an ideal opportunity for those seeking rewarding employment.
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Contact Detail:

Fussy Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Remote Customer Experience Executive (3-Month Contract)

✨Tip Number 1

Make sure to research the brand's values and sustainability efforts. When you get the chance to chat with them, show off your knowledge and passion for their mission. It’ll help you stand out as a candidate who truly aligns with their ethos.

✨Tip Number 2

Practice your communication skills! Since this role is all about resolving customer queries, try role-playing common customer scenarios with a friend. This will help you feel more confident and prepared when it comes to those tricky questions during the interview.

✨Tip Number 3

Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips about the company culture and what they look for in a Customer Experience Executive. Plus, it might just give you an edge in the hiring process!

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining our team. So, don’t wait—get that application in and let’s get you on board!

We think you need these skills to ace Remote Customer Experience Executive (3-Month Contract)

Customer Service Experience
Communication Skills
Problem-Solving Skills
Attention to Detail
Sustainability Awareness
Multi-Platform Support
Conflict Resolution
Empathy

Some tips for your application 🫡

Show Your Passion for Sustainability: When you're writing your application, make sure to highlight your interest in sustainability. We love candidates who share our values, so let us know how you connect with our mission!

Tailor Your Experience: Don’t just send a generic application! Take the time to tailor your experience to the role. Mention specific customer service experiences that showcase your skills and how they relate to this position.

Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications at a glance.

Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Fussy Ltd

✨Know Your Stuff

Before the interview, make sure you research the brand's values and sustainability efforts. This will show your genuine interest in the company and help you connect your experience to their mission.

✨Show Off Your Communication Skills

Since this role involves resolving customer queries, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your responses and ensure you come across as approachable and professional.

✨Prepare for Common Scenarios

Think about common customer service scenarios you might face in this role. Prepare examples from your past experience where you successfully resolved issues or improved customer satisfaction. This will demonstrate your problem-solving skills.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about their approach to customer feedback or how they measure success in customer experience. This shows you're engaged and thinking ahead.

Remote Customer Experience Executive (3-Month Contract)
Fussy Ltd

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