At a Glance
- Tasks: Resolve customer queries and ensure amazing experiences across various platforms.
- Company: Join a sustainable personal care brand committed to eco-friendly practices.
- Benefits: Pro-rated salary of £28,800 and 33 days annual leave.
- Why this job: Make a difference in customer experience while promoting sustainability.
- Qualifications: At least one year of customer service experience and strong communication skills.
- Other info: Remote role with a fixed term from March to May 2026.
The predicted salary is between 17280 - 28800 £ per year.
A sustainable personal care brand is seeking a Customer Experience Executive for a fixed term role from March 1st to May 31st, 2026. This remote position involves resolving customer queries across various platforms and ensuring top-notch experiences.
Ideal candidates will have:
- At least one year of customer service experience
- Strong communication skills
- A keen interest in sustainability
The role offers an annual salary of £28,800 pro-rated and includes 33 days annual leave.
Remote Customer Experience Executive (3-Month Contract) in London employer: Fussy Ltd
Contact Detail:
Fussy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Experience Executive (3-Month Contract) in London
✨Tip Number 1
Make sure you know the brand inside out! Research their products and values, especially their commitment to sustainability. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about resolving customer queries, try role-playing common customer scenarios with a friend. This will help you feel more confident and prepared for any questions during the interview.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. They might even give you tips that could help you stand out in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. So, don’t hold back!
We think you need these skills to ace Remote Customer Experience Executive (3-Month Contract) in London
Some tips for your application 🫡
Show Your Passion for Sustainability: When you're writing your application, make sure to highlight your interest in sustainability. We love candidates who share our values, so let us know how you connect with our mission!
Tailor Your Experience: Don’t just send a generic application! We want to see how your previous customer service experience relates to this role. Be specific about your skills and how they can help us create top-notch customer experiences.
Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points if it helps, and don’t forget to proofread for any typos or errors before hitting send.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role!
How to prepare for a job interview at Fussy Ltd
✨Know Your Stuff
Before the interview, make sure you research the brand's values and sustainability efforts. Being able to discuss their products and how they align with your own values will show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves resolving customer queries, practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully handled customer issues in the past to demonstrate your skills.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical customer service situations. Think about how you would handle various scenarios, especially those related to sustainability, as this is a key focus for the company.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about their future sustainability initiatives or how they measure customer satisfaction. This will help you stand out as a candidate who is truly engaged.