At a Glance
- Tasks: Support clients by implementing cloud-based software and ensuring project success.
- Company: Join a fast-growing, innovative company recognised for its inclusive culture.
- Benefits: Enjoy competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and continuous learning.
- Why this job: Make a real impact by helping organisations achieve operational resilience.
- Qualifications: 1-2 years of client-facing tech project experience; knowledge of Salesforce is a plus.
The predicted salary is between 63000 - 77000 £ per year.
Fusion Risk Management is a fast-growing, innovative company committed to fostering a supportive, inclusive environment and recognized by the Chicago Tribune and Built in Chicago for its culture!
Fusion is a leading provider of cloud-based software solutions for operational resilience, encompassing risk management, third-party risk management, information technology and security risk, business continuity and disaster recovery, and crisis and incident management.
Recognized by Gartner, Forrester, Deloitte, and more, we seek to build a more resilient world by empowering organizations to make data-driven decisions and helping them achieve greater overall resilience.
Our flagship product, The Fusion Framework® System™, delivered on the Salesforce Lightning Platform, provides companies a North Star for operational resilience.
Fusion serves mid-size organizations to Fortune 50 companies across various verticals including financial services, manufacturing, energy and utilities, retail, pharmaceuticals, and education.
We are looking to add talented individuals to our team who are passionate about our vision to build a resilient world together and inspired by the challenge of solving key business problems.
We seek can-do people who fit the culture, align with our core values, and prioritize continued personal and professional development.
If this sounds like you, read on!
- Core Values
- Trust: Earn teammates’ trust and assume positive intent; act with integrity; respect diversity of thought, skills, and background
- Passion: Make a difference; don’t wait until you’re asked or instructed; maintain a bias to action and impact
- Collaboration: Think systematically and see your role within the bigger picture; be accountable for your part of team success; put your teammates in a position to thrive
- Customer
Centricity: Demonstrate a solid commitment to customer success by providing positive and consistent customer experiences (exhibiting professionalism, patience, respect, and knowledge); Proactively engage our customer community, seek customer feedback - be open to listening - and actively incorporate the voice of the customer into daily activities
- Growth: Strive for excellence; embrace change; prioritize continuous improvement
The Role
Fusion’s Implementation Consultant is a key client facing role within our Customer Team.
Implementation Consultants are highly sought after for their knowledge of Salesforce, the Fusion Framework ®, and our clients.
Our mission is to enable our clients to get the most out of our software, through a positive project experience.
Implementation Consultants will work within large and small teams and work with various clients in different scales of complexity.
We rely on our Implementation Consultants to help the clients understand our platform as well as delivering project scope to a high standard.
- Support the end-to-end delivery of Fusion projects, implementing cloud-based software on the Force. com platform
- Follow Fusion’s project methodology and tools to drive our teams and our clients to successful outcomes
- Learn industry basics and the functional solutions of the Fusion Framework ®
- Hands-on configuration using Force. com and Fusion tools
- Support other technical tasks including testing, documentation, environment migrations, and user story management
- Support general project activities including attending meetings, taking notes, and giving demonstrations
- Consistently and effectively communicate with internal stakeholders and client teams
- Achieve technical certifications throughout your career at Fusion (e. g. Salesforce App Builder, Salesforce Administrator, and others)
- Leverage AI tools to enhance efficiency, problem-solving, and innovation in your daily work.
- Document and share AI use cases and best practices to support continuous learning and elevate team performance.
- Knowledge, Skills, And Abilities
- 1-2 years of experience working with external clients on technology projects
- Experience with or coursework preferred in relational databases, programming, Salesforce configuration
- Bachelor's degree or higher in Information Systems, Business Administration, Computer Science, or a related discipline preferred
- Ability to learn new skills with the support of your manager and via self-paced training courses
- Ability to work on multiple projects simultaneously
- Collaborative approach working with teams of varying sizes and clients in different industries
- Professional written, verbal, and presentation skills
- Tools: Jira, MS Office Suite, Salesforce CRM, Force. com platform, Gearset
- Familiarity with AI tools and a willingness to incorporate them into day-to-day work to improve efficiency and effectiveness.
- Milestones for the First Six Months
- In One Month, You Will
- Complete all HR-related onboarding requirements
- Participate in Fusion New Hire Bootcamp and Industry trainings
- Start project work (assignment or shadow)
- In Three Months, You Will
- Demonstrate consistent use of Fusion tools and procedures
- Begin project work with small to medium cases with manager support
- Start to work with project manager to contribute and collaborate on larger project scopes
- Start delivering system demos to clients with assistance
- In Six Months, You Will
- Lead system demos to clients with support from your team
- Be able to communicate technical information to clients
- Begin to build rapport with clients
- Independently drive the successful completion of assigned work
- Disclaimers
Fusion Risk Management, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin.
Nothing in this job posting should be construed as an offer or guarantee of employment.
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Implementation Consultant in London employer: Fusion Risk Management
Fusion Risk Management is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Greater London. With a strong focus on employee growth, we offer comprehensive training and development opportunities tailored to enhance your skills in the fast-paced financial services sector. Join us to be part of a collaborative team that values innovation and rewards success, all while enjoying the vibrant lifestyle that London has to offer.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Consultant in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Fusion Risk Management or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Fusion Risk Management.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Fusion Risk Management.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Fusion Risk Management that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Implementation Consultant in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Fusion Risk Management.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Fusion Risk Management and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Fusion Risk Management
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Fusion Risk Management uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
