At a Glance
- Tasks: Manage schedules, handle emergencies, and oversee maintenance for schools and healthcare sites.
- Company: Join a dynamic team at Fusion People, committed to equal opportunities.
- Benefits: Earn £14.00ph with potential for permanent placement after 3 months.
- Other info: Great opportunity for career growth and teamwork in a supportive setting.
- Why this job: Make a real difference in the community while developing your skills in a fast-paced environment.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 14 - 14 £ per hour.
Location: Hucknall
Salary: £14.00ph PAY
Hours: 8am - 5pm Monday to Friday
Duration: 3 months Temp to Perm
MAIN PURPOSE OF FM SCHEDULER: The Scheduler will be responsible for managing incoming calls, workforce planning and reactive maintenance work coming through from external clients. Reporting to the Contract Managers, to work as part of the Contract Management Team, carrying out the duties below.
FM SCHEDULER DUTIES & RESPONSIBILITIES:
- Scheduling work across the stated contract
- Reacting to emergencies raised by the client and overseeing engineer's attendance
- Plan efficiencies of location and response time improvements
- Schedule PPM's / WAF's to Subcontractors
- Taking ownership of workload daily
- Diagnose technical abilities and fault reported to determine 'P' code is correctly applied
- Handling customer complaints or queries via telephone, email or letter
- Manage completion of PPM's on Maximo
- Manage completion of reactive tasks on Maximo
- Control and issue engineer's uniform
- Production of monthly performance report
- Management of Contract performance schedule
- Chasing subcontractors' reports/schedules
- To achieve the teams agreed performance targets and ensure that SLA's are met
FM SCHEDULER SKILLS & KNOWLEDGE:
- IT Knowledge:
- MS Office
- CAFM Systems
ESSENTIAL FM SCHEDULER EXPERIENCE:
- Previous experience in a customer facing role (Customer Services, Admin, PA, Project Management)
- Excellent communication skills and ability to work well as part of a team
- Ability to work in a fast-paced environment, multitask and make effective decisions quickly
- Experience of working in financial performance penalties
This PFI contract has responsibility for schools and healthcare sites.
FM Contract Administrator in Nottingham employer: Fusion People Ltd Careers
As a leading ground investigation contractor based in Glasgow, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee development and well-being. Our team enjoys competitive salaries, comprehensive benefits including a van and fuel card, and ample opportunities for professional growth within the geotechnical field. Join us to be part of a collaborative culture where your contributions are valued and you can make a meaningful impact on exciting projects across Scotland.
