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- Tasks: Lead a team, manage shifts, and ensure customer satisfaction in a lively leisure environment.
- Company: Join Fusion Lifestyle, a dynamic company making a positive impact in the community.
- Benefits: Enjoy free gym membership, eye tests, cycle schemes, and industry-leading training.
- Why this job: Perfect for those wanting to grow in a fun, fast-paced team culture with real career progression.
- Qualifications: Previous supervisory experience in leisure or hospitality, plus AED and First Aid qualifications required.
- Other info: Be part of a team that values communication and teamwork while having fun at work.
The predicted salary is between 28800 - 43200 £ per year.
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We are now hiring Team Leaders at Tor Sports & Leisure
Are you a strong Duty Manager, Team Leader or Supervisor keen to build on your existing managerial skills within the leisure industry?
Fusion Lifestyle’s Team Leaders are responsible for ensuring each shift goes off without a hitch. As Team Leader you will provide management coverage across all aspects of the centre, jumping in wherever needed and ensuring customers are happy. You’ll also ensure team members are deployed to the right places, and that they\’re clearly communicated with on a regular basis.
The position of Team Leader really gives you the opportunity to learn all aspects of the business in preparation for your next career step.You’ll also work within a fast-paced, and stimulating environment that fosters a culture of team work and fun.
To be successful as a Team Leader, you will need previous Supervisory or Management experience in the leisure, fitness, or hospitality and service industries; along with excellent communication and people skills, and a \”can-do\” attitude – nothing is too much trouble for you!
You will also need an AED and First Aid at Work qualifications as a minimum.
Other responsibilities of this role include (but are not limited to):
- Act as Duty Manager as-and-when required
- Ensuring a welcoming front of house presence is delivered at all times
- Assuming responsibility for centre operations on a shift rotation basis, including key holding, opening and/or closing the centre
- Coordinating the efficient and effective deployment of the team
- Undertaking fitness instruction, reception, and /or membership sales, as required
- Cash reconciliation and banking duties
- Assisting in the development and management of a well-balanced activity and event programme
- Delivering induction, training, appraisals, development and performance management of staff where required
- Conducting team briefings (Huddles)
- Establishing and maintaining excellent relationships with our customers and potential customers
Employee Benefits:
Some of the non-contractual employee benefits we offer that you may be eligible to receive include:
- Free Gym & Swim membership at Fusion centres
- Free Eye tests
- Cycle to Work Scheme
- Employee Referral Scheme
- Industry Leading Training
If you would like to further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you.
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Team Leader employer: Fusion Lifestyle
Contact Detail:
Fusion Lifestyle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the leisure industry and current trends. Understanding what makes a successful leisure centre will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the leisure and fitness sectors. Attend local events or join online forums to connect with others in the industry. This can lead to valuable insights and potentially even referrals for the Team Leader position.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail. Think of specific examples where you've successfully led a team, resolved conflicts, or improved customer satisfaction, as these will be key points of interest for the hiring managers.
✨Tip Number 4
Showcase your communication skills during any interactions with the company. Whether it's through emails or phone calls, being clear, friendly, and professional will leave a positive impression and highlight your suitability for the Team Leader role.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous supervisory or management experience in the leisure, fitness, or hospitality industries. Use specific examples that demonstrate your leadership skills and ability to manage a team effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the leisure industry and your 'can-do' attitude. Mention how your skills align with the responsibilities of the Team Leader role and express your enthusiasm for contributing to a positive team environment.
Highlight Relevant Qualifications: Ensure you mention your AED and First Aid at Work qualifications in your application. These are essential for the role and will show that you are prepared for the responsibilities that come with being a Team Leader.
Showcase Communication Skills: In both your CV and cover letter, emphasise your excellent communication and people skills. Provide examples of how you've successfully managed teams or resolved customer issues in the past, as these are key attributes for the position.
How to prepare for a job interview at Fusion Lifestyle
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your previous supervisory or management experience. Prepare examples of how you've successfully led a team, resolved conflicts, and ensured customer satisfaction in past roles.
✨Emphasise Communication Abilities
Excellent communication is key in this role. Be ready to discuss how you effectively communicate with team members and customers. Consider sharing specific instances where your communication skills made a positive impact.
✨Highlight Your 'Can-Do' Attitude
The job description mentions a 'can-do' attitude. Be prepared to share examples of when you've gone above and beyond in your previous roles. This will show that you're proactive and willing to tackle challenges head-on.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Team Leader and how you would handle them, especially in a fast-paced environment.
