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- Tasks: Keep our leisure centre sparkling clean and ensure a safe, enjoyable experience for everyone.
- Company: Fusion Lifestyle, a charity dedicated to health and wellbeing in UK communities.
- Benefits: Competitive pay, training opportunities, and skills for life.
- Why this job: Join a passionate team and make a real difference in your community.
- Qualifications: A positive attitude and willingness to learn; hygiene knowledge is a plus.
- Other info: Flexible hours and a supportive environment for personal growth.
The predicted salary is between 11 - 16 £ per hour.
We are looking for a Cleaning Assistant.
Who We Are: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve.
Who You Are: We are looking for local people who share our passion for customer service, accept only the best, and have the ‘can-do’ attitude that creates the positive atmosphere in our centres. As a person you’ll be engaging; always championing exemplary standards and service.
Your Experience: To be successful as a Cleaning Assistant you will have:
- Understanding of relevant hygiene, health and safety legislation
- Effective and flexible communication skills, including the ability to build trust and rapport quickly
- Effective numerical and written skills for the relevant duties
- Ability to work flexibly to meet the needs of the customers and the centre
What you will do: Fusion’s Cleaners ensure a safe, clean and enjoyable experience for all of our guests and members, and ensure everything is in its place. From special events to changing rooms and reception, you will be responsible for ensuring cleaning standards are excellent, and that every care has been taken to ensure the safety of our members and staff. You will need excellent interpersonal skills and have the ability to offer exceptional customer service at all times.
Some of the main tasks and responsibilities of this role will include (but are not limited to):
- Maintain the highest level of cleanliness and hygiene within the centre’s public and back of house spaces
- Champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
- Carry out testing and/or other hygiene, health and safety checks as directed, passing results immediately to the appropriate person and escalating potential issues promptly
- Safely support managing customer flow and expectation of waiting times and attendance across all areas of the leisure centre
- Undertake all day-to-day cleaning and maintenance of the equipment and fittings, to the highest possible standards, bringing attention to any faults or major repairs to the relevant team
- Proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment
- Conduct and record regular cleanliness checks of the centre’s facilities
- Ensure the safe storage of all chemicals and equipment to comply with COSHH regulations
- Notify Centre Manager on Health and Safety and maintenance issues
- Establish and maintain excellent relationships with our customers and potential customers and escalating complaints where appropriate
Hygiene and Safety: Champion in role and take personal responsibility for all hygiene, health and safety procedure. Carry out health and safety checks as directed by Centre Management, passing results immediately to the appropriate person and escalating potential issues promptly. Undertake all day-to-day cleaning and maintenance of all fittings, to the highest possible standards, bringing to the attention of the Centre Management any faults or major repairs.
What We Can Do For You: We offer attractive employee benefits and competitive rates of pay. We can provide training and qualifications in a range of leisure activities as well as providing skills for life. Our extensive range of training and development opportunities have options for full or part funding.
We want to hear from you. Click the link to apply.
Cleaning Assistant in Loughborough employer: Fusion Lifestyle
Contact Detail:
Fusion Lifestyle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Assistant in Loughborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fusion Lifestyle. Understand their mission and values, and think about how your passion for customer service aligns with theirs. This will help you stand out as someone who truly cares about the role.
✨Tip Number 2
Practice your communication skills! Since effective communication is key in this role, try role-playing common scenarios you might face as a Cleaning Assistant. This will help you feel more confident and ready to build rapport with customers during your interview.
✨Tip Number 3
Show off your can-do attitude! During your interview, share examples of times when you went above and beyond in previous roles. This will demonstrate that you’re not just looking for a job, but that you’re genuinely excited about contributing to a positive atmosphere at Fusion.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and are willing to take that extra step to make it happen.
We think you need these skills to ace Cleaning Assistant in Loughborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you share our mission of bringing health and wellbeing to communities, so don’t hold back on expressing why this role excites you!
Highlight Relevant Experience: Make sure to mention any previous cleaning or customer service experience you have. We’re looking for local people who understand hygiene and safety standards, so give us examples of how you've maintained cleanliness in past roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use effective written skills to communicate your qualifications and experiences clearly. Remember, we appreciate good communication just as much as you do!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click the link and follow the prompts!
How to prepare for a job interview at Fusion Lifestyle
✨Know Your Hygiene Basics
Before the interview, brush up on your knowledge of hygiene and health and safety legislation. Be ready to discuss how you would apply these standards in a cleaning role, as this shows you understand the importance of maintaining a safe environment.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Fusion Lifestyle values a positive atmosphere, so think about times when you went above and beyond to help someone or resolve an issue.
✨Demonstrate Flexibility
Be ready to talk about your ability to adapt to different situations. Cleaning roles often require flexibility, so share experiences where you successfully adjusted your approach to meet changing needs or expectations.
✨Build Rapport Quickly
Practice your communication skills before the interview. Fusion Lifestyle is looking for engaging individuals, so think about how you can connect with the interviewer. A friendly smile and open body language can go a long way in making a great first impression.
