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- Tasks: Welcome customers, ensure safe equipment use, and deliver fitness assessments and group classes.
- Company: Fusion Lifestyle is dedicated to making communities active and healthy.
- Benefits: Enjoy free gym membership, eye tests, cycle schemes, and top-notch training opportunities.
- Why this job: Join a dynamic team, make a positive community impact, and develop your fitness career.
- Qualifications: Level 2 Fitness Instructing qualification and CIMSPA membership within one month required.
- Other info: Be part of a diverse team in a fast-paced environment focused on excellent customer service.
The predicted salary is between 24000 - 36000 £ per year.
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The gym can be an intimidating place and as aGym Instructor for Fusion Lifestyle, you will warmly welcome all customers, ensure equipment is used safely, and encourage users by devising and delivering fitness assessments and programs, all whilst keeping the gym clean and inviting.
You will also deliver group exercise classes when required, so you will need experience of delivering exercise classes using first class customer service to a diverse client base.
To be successful in this role you will need an engaging and honest personality, with a natural ability to build strong relationships and put people at ease. Alongside a “can-do”, solutions focused attitude.
You’ll also need:
- Level 2 qualification in Fitness Instructing
- CIMSPA membership isessential within one month of employment
Some of the responsibilities of the role include (but are not limited to):
- Establishing and maintaining excellent relationships with our customers and potential customers
- Supervising activities in the Fitness Rooms and operating the equipment in a manner consistent with safe working practice
- Assisting in the implementation, marketing and administration of activities and healthy lifestyles
- Devising and delivering fitness assessments, programmes and testing, exercise prescription, GP referrals and specialist inductions, as and when required (following appropriate training)
- Supporting and assisting in sales and retention processes
- Maintenance of customer records and performing administration duties as required
- Maintenance of own mandatory qualifications, licensing and CPD/ training requirements
- Champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
- Carry out testing and / or other hygiene, health and safety checks as needed, passing results immediately to the appropriate person and escalating potential issues promptly
- Safely support managing customer flow and expectation of waiting times and attendance across all areas of the centre
- Undertake all day-to-day cleaning and maintenance of the equipment and fittings, to the highest possible standards, bringing attention any faults or major repairs to the relevant team
- Proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment
We are passionate about delivering the best customer service and getting your community active. Every Fusion team member plays their part, working within a diverse and dynamic team in a fast paced environment.
Employee Benefits:
Some of the non-contractual employee benefits we offer that you may be eligible to receive include:
- Free Gym & Swim membership at Fusion centres
- Free Eye tests
- Cycle to Work Scheme
- Employee Referral Scheme
- Industry Leading Training
If you would like to further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you.
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Fitness Instructor employer: Fusion Lifestyle
Contact Detail:
Fusion Lifestyle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Instructor
✨Tip Number 1
Familiarise yourself with Fusion Lifestyle's values and mission. Understanding their commitment to community engagement and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current employees or fitness professionals in the industry. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to showcase your experience in delivering group exercise classes. Think of specific examples where you've successfully engaged clients and created a welcoming environment, as this is crucial for the role.
✨Tip Number 4
Demonstrate your passion for fitness and customer service during any interactions with the hiring team. A genuine enthusiasm for helping others achieve their fitness goals can set you apart from other candidates.
We think you need these skills to ace Fitness Instructor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Fitness Instructor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in fitness instructing or delivering group exercise classes. Use specific examples to demonstrate your ability to engage with clients and provide excellent customer service.
Showcase Your Personality: Since the role requires an engaging and honest personality, make sure to convey your enthusiasm for fitness and helping others in your application. Share personal anecdotes that reflect your ability to build relationships and create a welcoming environment.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Fusion Lifestyle
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and helping others achieve their goals. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Since the role requires excellent customer service, prepare examples of how you've successfully interacted with clients in the past. Highlight situations where you built rapport or resolved issues, showcasing your ability to create a welcoming environment.
✨Prepare for Practical Demonstrations
Be ready to demonstrate your fitness knowledge and skills during the interview. This could include explaining how you would conduct a fitness assessment or lead a group exercise class, so brush up on your practical abilities and be confident in showcasing them.
✨Understand Fusion Lifestyle's Values
Research Fusion Lifestyle and understand their mission and values. Be prepared to discuss how your personal values align with theirs, particularly regarding community engagement and promoting healthy lifestyles, as this will show your genuine interest in the company.
