At a Glance
- Tasks: Keep our leisure centre spotless and safe while ensuring customer satisfaction.
- Company: Join Fusion Lifestyle, a charity dedicated to enhancing community health and wellbeing across the UK.
- Benefits: Enjoy competitive pay, flexible hours, and training opportunities in leisure activities and life skills.
- Why this job: Be part of a team that makes a real difference in people's lives while developing your skills.
- Qualifications: No specific experience required; just bring your enthusiasm and a commitment to cleanliness and safety.
- Other info: Flexible shifts available, perfect for students looking to balance work and studies.
The predicted salary is between 20000 - 28000 £ per year.
Some of the main tasks and responsibilities of this role will include (but are not limited to):
- Maintain the highest level of cleanliness and hygiene within the centre\’s public and back of house spaces
- Champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
- Carry out testing and/or other hygiene, health and safety checks as directed, passing results immediately to the appropriate person and escalating potential issues promptly
- Safely support managing customer flow and expectation of waiting times and attendance across all areas of the leisure centre
- Undertake all day-to-day cleaning and maintenance of the equipment and fittings, to the highest possible standards, bringing attention to any faults or major repairs to the relevant team
- Proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment
- Conduct and record regular cleanliness checks of the centre\’s facilities
- Ensure the safe storage of all chemicals and equipment to comply with COSHH regulations
- Notify Centre Manager on Health and Safety and maintenance issues
- Establish and maintain excellent relationships with customers and potential customers and escalate complaints where appropriate
- Understanding of relevant hygiene, health and safety legislation
- Effective and flexible communication skills, including the ability to build trust and rapport quickly
- Effective numerical and written skills for the relevant duties
- Ability to work flexibly to meet the needs of the customers and the centre
Fusion\’s Cleaners ensure a safe, clean, and enjoyable experience for all guests and members, and ensure everything is in its place. From special events to changing rooms and reception, you will be responsible for maintaining excellent cleaning standards and ensuring the safety of our members and staff. You will need excellent interpersonal skills and the ability to offer exceptional customer service at all times.
Fusion Lifestyle aims to bring health and wellbeing to communities across the UK. We are a registered charity that reinvests into the communities we serve.
We offer attractive employee benefits and competitive pay rates. We provide training and qualifications in leisure activities and life skills, with options for full or part funding.
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Cleaning Assistant - London employer: Fusion Lifestyle
Contact Detail:
Fusion Lifestyle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Assistant - London
✨Tip Number 1
Familiarise yourself with the hygiene and health safety regulations relevant to the role. Understanding COSHH regulations and how they apply to cleaning practices will show your commitment to maintaining a safe environment.
✨Tip Number 2
Demonstrate your customer service skills during any interactions, whether in person or over the phone. Being able to communicate effectively and build rapport quickly is crucial for this role, so practice showcasing your interpersonal skills.
✨Tip Number 3
Research Fusion Lifestyle and their community initiatives. Showing that you understand their mission to promote health and wellbeing can set you apart as a candidate who aligns with their values.
✨Tip Number 4
Prepare to discuss your flexibility and adaptability in previous roles. This position requires you to work flexibly to meet customer needs, so having examples ready will demonstrate your suitability for the job.
We think you need these skills to ace Cleaning Assistant - London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Cleaning Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in cleaning or customer service roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your attention to detail and commitment to hygiene standards.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have maintained cleanliness and safety in previous positions, and how you can contribute to Fusion Lifestyle's mission of promoting health and wellbeing.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Fusion Lifestyle
✨Show Your Attention to Detail
As a Cleaning Assistant, attention to detail is crucial. During the interview, highlight your experience in maintaining cleanliness and hygiene standards. Share specific examples of how you've ensured high levels of cleanliness in previous roles.
✨Demonstrate Your Understanding of Health and Safety
Familiarise yourself with relevant hygiene and health and safety legislation. Be prepared to discuss how you would apply these regulations in your role. This shows that you take safety seriously and understand its importance in a leisure centre environment.
✨Emphasise Your Customer Service Skills
Excellent interpersonal skills are key for this position. Prepare to discuss how you've built rapport with customers in the past and how you handle complaints. Providing examples of your customer service experience will demonstrate your ability to create a positive environment.
✨Be Ready to Discuss Flexibility
The role requires flexibility to meet the needs of customers and the centre. Think of instances where you've adapted to changing situations or worked outside of your usual responsibilities. This will show your potential employer that you're a team player who can handle various tasks.