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- Tasks: Keep our centres sparkling clean and ensure a safe, enjoyable experience for everyone.
- Company: Fusion Lifestyle is a charity dedicated to promoting health and wellbeing in UK communities.
- Benefits: Enjoy competitive pay, training opportunities, and skills for life.
- Why this job: Join a passionate team that values customer service and community impact.
- Qualifications: No prior experience needed; just bring your can-do attitude and willingness to learn!
- Other info: Flexible hours available to fit around your studies.
We are looking for a Cleaning Assistant
Who We Are:
Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve.
Who You Are:
We are looking for local people who share our passion for customer service, accept only the best, and have the ‘can-do’ attitude that creates the positive atmosphere in our centres. As a person you’ll be engaging; always championing exemplary standards and service.
Your Experience:
To be successful as a Cleaning Assistant you will have:
- Understanding of relevant hygiene, health and safety legislation
- Effective and flexible communication skills, including the ability to build trust and rapport quickly
- Effective numerical and written skills for the relevant duties
- Ability to work flexibly to meet the needs of the customers and the centre
What you will do:
Fusion’s Cleaners ensure a safe, clean and enjoyable experience for all of our guests and members, and ensure everything is in its place. From special events to changing rooms and reception, you will be responsible for ensuring cleaning standards are excellent, and that every care has been taken to ensure the safety of our members and staff. You will need excellent interpersonal skills and have the ability to offer exceptional customer service at all times.
Some of the main tasks and responsibilities of this role will include (but are not limited to):
- Maintain the highest level of cleanliness and hygiene within the centre’s public and back of house spaces
- Champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
- Carry out testing and / or other hygiene, health and safety checks as directed, passing results immediately to the appropriate person and escalating potential issues promptly
- Safely support managing customer flow and expectation of waiting times and attendance across all areas of the leisure centre
- Undertake all day-to-day cleaning and maintenance of the equipment and fittings, to the highest possible standards, bringing attention any faults or major repairs to the relevant team
- Proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment
- Conduct and record regular cleanliness checks of the centre’s facilities
- Ensure the safe storage of all chemicals and equipment to comply with COSHH regulations
- Notify Centre Manager on Health and Safety and maintenance issues
- Establish and maintain excellent relationships with our customers and potential customers and escalating complaints where appropriate
*Something on this list you can\’t tick off? That\’s a good thing – because we can teach you!
Hygiene and Safety:
- Champion in role and take personal responsibility for all hygiene, health and safety procedure
- Carry out health and safety checks as directed by Centre Management, passing results immediately to the appropriate person and escalating potential issues promptly
- Undertake all day-to-day cleaning and maintenance of all fittings, to the highest possible standards, bringing to the attention of the Centre Management any faults or major repairs
What We Can Do For You:
We offer attractive employee benefits and competitive rates of pay. We can provide training and qualifications in a range of leisure activities as well as providing skills for life. Our extensive range of training and development opportunities have options for full or part funding.
We want to hear from you. Click the link to apply.
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Cleaning Assistant employer: Fusion Lifestyle
Contact Detail:
Fusion Lifestyle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Assistant
✨Tip Number 1
Familiarise yourself with hygiene and health safety regulations relevant to the cleaning industry. This knowledge will not only help you in the role but also demonstrate your commitment to maintaining high standards during the interview.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about customer service scenarios. Being able to articulate your thoughts clearly and build rapport quickly is crucial for this position.
✨Tip Number 3
Visit the leisure centre beforehand, if possible, to get a feel for the environment. This will allow you to speak knowledgeably about the centre during your interview and show your genuine interest in the role.
✨Tip Number 4
Prepare examples of how you've handled customer interactions in the past. Highlighting your ability to manage customer expectations and ensure satisfaction will set you apart from other candidates.
We think you need these skills to ace Cleaning Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Cleaning Assistant at Fusion Lifestyle. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous cleaning or customer service experience. Mention specific instances where you maintained high standards of cleanliness or provided excellent service to customers.
Showcase Your Skills: Demonstrate your understanding of hygiene and health and safety legislation in your application. Use examples to illustrate your effective communication skills and ability to build rapport with customers.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for customer service and your 'can-do' attitude. Make sure to express your enthusiasm for contributing to the community through your role as a Cleaning Assistant.
How to prepare for a job interview at Fusion Lifestyle
✨Know Your Hygiene Standards
Familiarise yourself with hygiene and health safety legislation relevant to the role. Be prepared to discuss how you would maintain cleanliness and safety in a leisure centre environment.
✨Showcase Your Customer Service Skills
Demonstrate your ability to engage with customers and provide exceptional service. Think of examples where you've built rapport quickly or handled customer concerns effectively.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Prepare to explain how you would manage cleaning tasks during busy periods or handle unexpected issues.
✨Highlight Your Flexibility
Emphasise your ability to work flexibly and adapt to the needs of the centre and its customers. Share experiences where you've successfully adjusted your approach to meet changing demands.
