At a Glance
- Tasks: Provide expert technical support and solve complex issues for customers.
- Company: Join Travelfusion, a leader in travel tech innovation.
- Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
- Other info: Fast-paced environment with a focus on collaboration and problem-solving.
- Why this job: Be the go-to expert and shape the future of travel technology.
- Qualifications: Strong technical skills and excellent communication abilities required.
The predicted salary is between 40000 - 50000 Β£ per year.
Travelfusion is seeking a Technical Account Manager to provide advanced technical support and act as the go-to expert for customers' complex issues, ensuring a first-class experience. You will partner with Product, Ops and Commercial teams, own technical escalations, champion partner needs, and help shape roadmaps while maintaining strong API product knowledge.
The role emphasizes clear communication, cross-functional collaboration, and proactive problem solving in a fast-paced travel tech environment.
We think you need these skills to ace Strategic Tech Account Manager - APIs & Travel Partners
Technical Support
API Product Knowledge
Clear Communication
Cross-Functional Collaboration
Problem Solving
Customer Relationship Management
Technical Escalation Management