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For Companies At a Glance
- Tasks: Lead operations across two clinical research sites, ensuring timely and budget-compliant trial delivery.
- Company: Forward-thinking clinical research organisation specialising in mental health and CNS studies.
- Benefits: Competitive salary, career growth opportunities, and a chance to make a real impact.
- Why this job: Join a scaling SMO and shape the future of clinical trials in high-demand areas.
- Qualifications: Strong experience in clinical research operations and team leadership skills required.
- Other info: Dynamic environment with a focus on innovative therapy development.
The predicted salary is between 48000 - 72000 £ per year.
About the Organisation
Our client is a forward-thinking clinical research organisation and SMO delivering scientifically rigorous trials through a collaborative CRO model, established site network, and innovative therapy development programmes. They specialise in Mental Health and CNS research, supporting complex and novel drug development studies across Phase II–III clinical trials, and are continuing to scale their UK site operations.
The Opportunity
We are seeking a Site Operations Manager to join a growing clinical research team in London, with responsibility across two active research sites. This is a senior operational leadership role focused on site performance, delivery, and team leadership, with full accountability for ensuring studies are executed on time, within budget, and to regulatory standards.
Key Responsibilities
- Own end-to-end operations across two clinical research sites, ensuring trials are delivered on time, within budget, and in line with protocol.
- Drive site performance through patient recruitment, resource planning, and effective utilisation of clinic capacity.
- Lead and develop a multidisciplinary team, setting clear expectations, managing performance, and maintaining a strong delivery-focused culture.
- Act as the operational lead for sponsors, CROs and external partners, ensuring smooth communication and issue resolution.
- Maintain full oversight of compliance, audit readiness, CAPAs and SOP adherence across both sites.
- Monitor key delivery metrics and proactively identify risks, implementing solutions to keep studies on track.
What We’re Looking For
- Strong experience within clinical research site or SMO operations (essential).
- Proven ability to deliver commercial clinical trials at site level, with full ownership of performance.
- Experience leading teams within a live, fast-paced clinical research environment.
- Solid understanding of ICH-GCP, MHRA and UK regulatory frameworks.
- Confident stakeholder manager, comfortable working directly with sponsors and CROs.
- Highly organised, solutions-driven, and able to operate with autonomy.
Why Apply?
- Responsibility for operations across two active clinical research sites.
- Join a scaling SMO with strong growth trajectory.
- Work within high-demand CNS and mental health trials.
- Opportunity to drive performance and shape site delivery.
Operations Manager employer: Fusion Group
Contact Detail:
Fusion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the clinical research field, especially those who work with CROs or have experience in site operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s recent projects and trials. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success in mental health and CNS research.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in clinical research and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about clinical research and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive site performance and manage teams. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Fusion Group
✨Know Your Stuff
Make sure you brush up on your knowledge of clinical research operations, especially in the context of mental health and CNS studies. Familiarise yourself with ICH-GCP guidelines and UK regulatory frameworks, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multidisciplinary teams. Think about specific situations where you set clear expectations, managed performance, or fostered a delivery-focused culture. This will demonstrate your capability to lead effectively in a fast-paced environment.
✨Be Ready to Discuss Performance Metrics
Since the role involves monitoring key delivery metrics, be prepared to discuss how you've previously identified risks and implemented solutions to keep studies on track. Use concrete examples to illustrate your problem-solving skills and operational oversight.
✨Engage with Stakeholders
As a Site Operations Manager, you'll need to communicate effectively with sponsors and CROs. Prepare to discuss your experience in stakeholder management and how you've resolved issues in past roles. This will show that you're comfortable in a collaborative environment and can maintain smooth communication.