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For Companies At a Glance
- Tasks: Oversee operations at two clinical research sites, ensuring timely and budget-compliant trial delivery.
- Company: Forward-thinking clinical research organisation focused on mental health and CNS studies.
- Benefits: Competitive salary, career growth opportunities, and a chance to impact innovative drug development.
- Why this job: Lead a dynamic team and shape the future of clinical trials in a growing organisation.
- Qualifications: Experience in clinical research operations and strong leadership skills are essential.
- Other info: Join a scaling SMO with a focus on high-demand CNS and mental health trials.
The predicted salary is between 36000 - 60000 £ per year.
About the Organisation
Our client is a forward-thinking clinical research organisation and SMO delivering scientifically rigorous trials through a collaborative CRO model, established site network, and innovative therapy development programmes. They specialise in Mental Health and CNS research, supporting complex and novel drug development studies across Phase II–III clinical trials, and are continuing to scale their UK site operations.
The Opportunity
We are seeking a Site Operations Manager to join a growing clinical research team in London, with responsibility across two active research sites. This is a senior operational leadership role focused on site performance, delivery, and team leadership, with full accountability for ensuring studies are executed on time, within budget, and to regulatory standards.
Key Responsibilities
- Own end-to-end operations across two clinical research sites, ensuring trials are delivered on time, within budget, and in line with protocol.
- Drive site performance through patient recruitment, resource planning, and effective utilisation of clinic capacity.
- Lead and develop a multidisciplinary team, setting clear expectations, managing performance, and maintaining a strong delivery-focused culture.
- Act as the operational lead for sponsors, CROs and external partners, ensuring smooth communication and issue resolution.
- Maintain full oversight of compliance, audit readiness, CAPAs and SOP adherence across both sites.
- Monitor key delivery metrics and proactively identify risks, implementing solutions to keep studies on track.
What We’re Looking For
- Strong experience within clinical research site or SMO operations (essential).
- Proven ability to deliver commercial clinical trials at site level, with full ownership of performance.
- Experience leading teams within a live, fast-paced clinical research environment.
- Solid understanding of ICH-GCP, MHRA and UK regulatory frameworks.
- Confident stakeholder manager, comfortable working directly with sponsors and CROs.
- Highly organised, solutions-driven, and able to operate with autonomy.
Why Apply?
- Responsibility for operations across two active clinical research sites.
- Join a scaling SMO with strong growth trajectory.
- Work within high-demand CNS and mental health trials.
- Opportunity to drive performance and shape site delivery.
Operations Manager in London employer: Fusion Group
Contact Detail:
Fusion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the clinical research field, especially those who work at organisations similar to our client. Attend industry events or webinars to make connections and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Show that you’re not just interested in any job, but specifically in how you can contribute to their mission in mental health and CNS research.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to site operations and team leadership. We want you to feel confident discussing your experience and how it aligns with the role of Site Operations Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in clinical research and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about clinical research and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive site performance and manage teams. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fusion Group
✨Know Your Stuff
Make sure you brush up on your knowledge of clinical research operations, especially in the context of mental health and CNS studies. Familiarise yourself with ICH-GCP guidelines and UK regulatory frameworks, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multidisciplinary teams. Think about specific situations where you set clear expectations, managed performance, or fostered a delivery-focused culture. This will demonstrate your capability to lead effectively in a fast-paced environment.
✨Be Ready to Discuss Metrics
Since the role involves monitoring key delivery metrics, be prepared to discuss how you've previously tracked performance and identified risks in clinical trials. Bring concrete examples of how you implemented solutions to keep studies on track, as this shows your proactive approach.
✨Engage with Stakeholders
As a Site Operations Manager, you'll need to communicate effectively with sponsors and CROs. Prepare to discuss your experience in stakeholder management and how you've resolved issues in past roles. This will show that you're comfortable in a collaborative environment and can maintain smooth communication.