Operations Manager in City of London

Operations Manager in City of London

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Fusion Group

At a Glance

  • Tasks: Oversee operations across two clinical research sites, ensuring timely and budget-compliant trial delivery.
  • Company: Forward-thinking clinical research organisation focused on mental health and CNS studies.
  • Benefits: Competitive salary, career growth opportunities, and the chance to impact innovative drug development.
  • Why this job: Lead a dynamic team and shape the future of clinical trials in a growing organisation.
  • Qualifications: Experience in clinical research operations and strong leadership skills are essential.
  • Other info: Join a scaling SMO with a focus on high-demand CNS and mental health trials.

The predicted salary is between 36000 - 60000 £ per year.

About the Organisation

Our client is a forward-thinking clinical research organisation and SMO delivering scientifically rigorous trials through a collaborative CRO model, established site network, and innovative therapy development programmes. They specialise in Mental Health and CNS research, supporting complex and novel drug development studies across Phase II–III clinical trials, and are continuing to scale their UK site operations.

The Opportunity

We are seeking a Site Operations Manager to join a growing clinical research team in London, with responsibility across two active research sites. This is a senior operational leadership role focused on site performance, delivery, and team leadership, with full accountability for ensuring studies are executed on time, within budget, and to regulatory standards.

Key Responsibilities

  • Own end-to-end operations across two clinical research sites, ensuring trials are delivered on time, within budget, and in line with protocol.
  • Drive site performance through patient recruitment, resource planning, and effective utilisation of clinic capacity.
  • Lead and develop a multidisciplinary team, setting clear expectations, managing performance, and maintaining a strong delivery-focused culture.
  • Act as the operational lead for sponsors, CROs and external partners, ensuring smooth communication and issue resolution.
  • Maintain full oversight of compliance, audit readiness, CAPAs and SOP adherence across both sites.
  • Monitor key delivery metrics and proactively identify risks, implementing solutions to keep studies on track.

What We’re Looking For

  • Strong experience within clinical research site or SMO operations (essential).
  • Proven ability to deliver commercial clinical trials at site level, with full ownership of performance.
  • Experience leading teams within a live, fast-paced clinical research environment.
  • Solid understanding of ICH-GCP, MHRA and UK regulatory frameworks.
  • Confident stakeholder manager, comfortable working directly with sponsors and CROs.
  • Highly organised, solutions-driven, and able to operate with autonomy.

Why Apply?

  • Responsibility for operations across two active clinical research sites.
  • Join a scaling SMO with strong growth trajectory.
  • Work within high-demand CNS and mental health trials.
  • Opportunity to drive performance and shape site delivery.

Operations Manager in City of London employer: Fusion Group

Our client is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation meets collaboration in clinical research. With a strong focus on employee development and a commitment to mental health and CNS research, team members are empowered to lead and make impactful contributions while enjoying a supportive culture that values performance and growth. Joining this forward-thinking organisation means being part of a scaling team dedicated to delivering high-quality trials, with ample opportunities for professional advancement and a chance to shape the future of clinical research.
Fusion Group

Contact Detail:

Fusion Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager in City of London

✨Tip Number 1

Network like a pro! Reach out to your connections in the clinical research field, especially those who work with CROs or have experience in site operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in their work in mental health and CNS research. Tailor your answers to reflect how your experience aligns with their goals.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.

✨Tip Number 4

Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills. Plus, it helps us keep track of your application and ensures you’re considered for the right roles in our growing team.

We think you need these skills to ace Operations Manager in City of London

Clinical Research Operations
Site Performance Management
Patient Recruitment
Resource Planning
Team Leadership
Stakeholder Management
Regulatory Compliance
Audit Readiness
CAPA Management
SOP Adherence
Risk Identification and Mitigation
Communication Skills
Organisational Skills
Solutions-Driven Approach
Autonomy in Operations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in clinical research and any leadership roles you've held. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about mental health and CNS research. Let us know how you can drive performance and lead teams effectively.

Showcase Relevant Experience: When filling out your application, be specific about your past experiences in clinical trials and site operations. We love seeing concrete examples of how you've delivered results in fast-paced environments.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Fusion Group

✨Know Your Stuff

Make sure you brush up on your knowledge of clinical research operations, especially in the context of mental health and CNS studies. Familiarise yourself with ICH-GCP and UK regulatory frameworks, as these will likely come up during the interview.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading multidisciplinary teams. Think about specific situations where you set clear expectations or resolved conflicts, as this will demonstrate your ability to manage performance effectively.

✨Be Ready to Discuss Metrics

Since the role involves monitoring key delivery metrics, be prepared to talk about how you've used data to drive site performance in the past. Bring examples of how you identified risks and implemented solutions to keep studies on track.

✨Engage with Stakeholders

Practice how you would communicate with sponsors and CROs. Think of scenarios where you successfully managed stakeholder relationships and resolved issues, as this will show your confidence and capability in stakeholder management.

Operations Manager in City of London
Fusion Group
Location: City of London

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