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For Companies At a Glance
- Tasks: Lead the implementation of ServiceNow and deliver value to customers.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Competitive salary, social benefits, flexible holidays, and ongoing training.
- Why this job: Shape the future of ServiceNow solutions and mentor the next generation of tech talent.
- Qualifications: 7+ years in tech design, with 4-5 years in ServiceNow implementation.
- Other info: Dynamic role with opportunities for professional growth and leadership.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
The ServiceNow Architect will oversee the technical implementation of ServiceNow for Fusion customers. As part of the Fusion professional Service team they will be expected to act as the subject matter expert within Fusion and develop the skills of other Fusion employees. They will also assist in the development of standard services offering that Fusion will sell in the market. This is a permanent role.
Responsibilities
- Manage the implementation of ServiceNow implementations to deliver outcomes and value to customers.
- Understand customer requirements and translate these into ServiceNow design to deliver outcomes and value for the customer.
- Provide ServiceNow best practice implementation guidance for the customer and Fusion delivery team.
- Own the technical design for the implementation of the ServiceNow platform based on ServiceNow and industry best practice.
- Coach and develop more junior Fusion employees in ServiceNow technology and best practices.
- Develop Fusion standard methodologies and approach to ServiceNow implementation based on Fusion service methodologies.
- Maintain certification in ServiceNow products in ITSM and related products.
Experience
- Minimum of 7 years of experience in technology design and implementation with at least 4-5 years of direct ServiceNow implementation experience as a consultant.
- Proven track record of successfully directing the implementation of significant ServiceNow projects in ITSM.
- Demonstrated experience with Agile/Scrum methodologies.
- Experience in industries relevant to Fusion such as telecoms, retail, and knowledge of specific industry regulations or compliance standards (e.g., ISO 27007, SOC 2, HIPAA, PCI DSS) relevant to MSP operations.
- Experience with APIs, web services, and integration tools to connect ServiceNow with other enterprise systems.
Skills
- Strong implementation knowledge of ServiceNow platform and products.
- Deep understanding of modern IT infrastructure, cloud, cybersecurity, data management, and common enterprise applications.
- Excellent communication skills, both written and verbal, with the ability to articulate complex technical concepts to non‑technical audiences and stakeholders at all levels.
- Ability to work in a team both in a leadership position and as a member.
- Strong leadership abilities and the capacity to mentor and guide development team members.
- Problem‑solving skills and the ability to think critically and strategically.
- Ability to work on your own and collaboratively in a fast‑paced environment.
Qualifications
- Bachelor\’s degree in computer science, Information Technology, or a related field. A master\’s degree is a plus.
Certifications
- ServiceNow certifications such as Certified Technical Architect (CTA), Certified Master Architect (CMA), Certified Application Developer, and/or Certified Implementation Specialist.
**The successful candidate must be based in the UK and eligible to obtain Security Clearance**
Our Offer
We are looking for a new employee for our Professional Service Team in the UK. The successful candidate will be offered a competitive salary and extensive social benefits, such as Cycle Scheme, Sports Membership, Art scheme, flexible working, and flexible bank holidays. You will receive training and ongoing professional development to enable you to fulfil your role in the best possible way.
How to Apply
If you are interested, then we should get to know each other! Send your completed application documents to:
Fusion Global Business Solutions
future@fusiongbs.com
#J-18808-Ljbffr
ServiceNow Architect employer: Fusion Global Business Solutions
Contact Detail:
Fusion Global Business Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with ServiceNow communities online. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past ServiceNow projects and implementations. This will not only demonstrate your expertise but also give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and best practices. Practice articulating your thought process and problem-solving approach, as this will help you stand out during technical interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Keep an eye on our job listings and make sure to submit your application directly for the best chance at landing that dream role.
We think you need these skills to ace ServiceNow Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Architect role. Highlight your relevant experience, especially your direct ServiceNow implementation work, and showcase how you've delivered value to customers in past projects.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your achievements in ServiceNow projects and how you can contribute to our team at Fusion.
Showcase Your Certifications: Don’t forget to mention your ServiceNow certifications! They’re crucial for this role, so make sure they stand out in your application. We love seeing candidates who are committed to their professional development.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Fusion Global Business Solutions
✨Know Your ServiceNow Inside Out
Make sure you have a solid grasp of the ServiceNow platform and its products. Brush up on your knowledge of ITSM, APIs, and integration tools, as well as any relevant industry regulations. This will help you confidently answer technical questions and demonstrate your expertise.
✨Showcase Your Project Experience
Prepare to discuss specific ServiceNow projects you've led or contributed to. Highlight your role, the challenges faced, and how you delivered value to customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Communicate Clearly and Effectively
Practice articulating complex technical concepts in simple terms. Remember, you'll need to communicate with both technical and non-technical stakeholders. Being able to bridge that gap will set you apart and show your leadership abilities.
✨Demonstrate Your Mentorship Skills
Since the role involves coaching junior employees, be ready to share examples of how you've mentored others in the past. Discuss your approach to developing talent and fostering a collaborative team environment, as this is key for the ServiceNow Architect position.